The collected reviews for Lindsay Scaffolding Contracts Ltd present a mixed picture of the company's reputation and customer experience. The positive remarks indicate a level of satisfaction with the company’s efficiency, responsiveness, and courtesy, particularly in the context of a specific job where they exhibited care for the customer's property and a prompt removal upon request. A highlight from the feedback is the personal commendation of an individual named Grant, who is praised for his kindness—a factor that could contribute positively to the company's image. However, these sentiments are contrasted by a review that raises concerns about professionalism, specifically citing an incident involving a company driver's traffic violation and disrespectful behavior. Another negative aspect emerging from the reviews is the issue of timeliness and commitment, with a customer reporting a significant delay and a lack of clear communication regarding scaffold removal. Overall, while there are elements of praise for service delivery, the negative experiences related to professionalism and timeliness are noticeable and could weigh on the company's reputation.
The positive feedback for Lindsay Scaffolding Contracts Ltd captures several commendable qualities. Customers have highlighted the company's ability to perform their services without damaging private property, as evidenced by careful avoidance of crushing plant life during an operation. Furthermore, the customers recognize the company's reliability and efficiency, conveying a sense of trust in their operational competencies. The mention of promptness in dismantling scaffolding upon request also denotes attentiveness to client schedules and needs. A standout aspect is the personal touch mentioned by a customer, who referred to an employee as the 'kindest man' met, suggesting a level of exceptional interpersonal skills and customer service within the company that could enhance client satisfaction and foster client-company relationships.
Delving into the negative customer feedback, Lindsay Scaffolding Contracts Ltd has some aspects that warrant attention. A particularly concerning incident involved a company driver's conduct on the road, including jumping a red light and displaying an inappropriate gesture when confronted. Such behavior could potentially tarnish the company's professional image, especially when connected to the company through visible branding on a vehicle. Additionally, there are indications of operational and logistical inefficiencies, with reports of incomplete and delayed scaffold removals, leading to customer frustration. The lack of firm commitments on project timelines and deficient communication further compounds this negative perspective. These elements could be perceived as indicative of subpar service and management practices, potentially deterring future business if not addressed.
Lindsay Scaffolding Contracts Ltd takes steps to ensure client property is protected during scaffolding operations, as highlighted by customer feedback noting the care taken to avoid damage to sensitive areas, such as gardens.
Customer experiences with scaffold removal have been mixed. While some report swift and efficient service, others have experienced delays. Lindsay Scaffolding Contracts Ltd may need to be contacted directly for clear commitments on service timelines.
A report of driver misconduct has raised concerns; however, it is unclear if this is a systemic issue or an isolated incident. Prospective customers are advised to discuss concerns regarding professional conduct and company policies directly with Lindsay Scaffolding Contracts Ltd.
We supply, erect, dismantle and modify scaffolding to design for domestic, residential and commercial work. A high standard of work is guaranteed through our trained CITB registered scaffolders and professional and competent workforce ensuring safe working platforms for clients and other contract services.Lindsay Scaffolding Ltd ensures client’s peace of mind with appropriate safety requirements (i.e. Method Statement, Risk Assessment and Hand Over Certificate).
