Knighthak Reviews Summary

Unclaimed

Courier Services | London

Claimed

21 Ellis St, London SW1X 9AL

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Knighthak?

As of Mar 13, 2024, 167 customers have reviewed this business and rated it 5 Star out of 5. Trustguide conducted an in-depth analysis of Knighthak's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
January 30, 2024
Last updated
March 13, 2024

Own this business?

Claim your Trustguide profile ans start building genuine reltionship wih your customers.
Claim it today

Knighthak's customer reviews analysis

KnightHak's reputation in the courier service industry appears to be strong, underscored by the positive customer reviews that emphasize the company's efficiency, reliability, and professionalism. Customers consistently report rapid response times, with drivers often available for collection within minutes of a request and delivering parcels within remarkably short time frames. The company's attention to detail and the careful handling of parcels are frequently noted, as is the professional demeanor of the drivers. KnightHak is praised for its punctuality and the ease of booking and payment systems, which contribute to a seamless user experience. These aspects are particularly appreciated by clients in central London, where the company is suggested to have a significant presence. Despite the overall positive sentiment, there is a minor note regarding promptness, with one instance of a driver turning up slightly late, suggesting that while timekeeping is generally excellent, there is room for improvement.

Positive Feedback

The key positive aspects of KnightHak's customer feedback center on the company's prompt service, with drivers being dispatched and arriving quickly for pick-ups. Deliveries are completed in a timely manner, often exceeding customer expectations. The professionalism displayed by the company and its drivers gain recurring commendation, including well-dressed drivers and friendly, knowledgeable staff. The company's attentive nature towards parcel care is also a highlight, ensuring safe and reliable transport of items, including those of personal significance such as a pet. Furthermore, KnightHak has received recognition for its efficiency in critical deliveries and has been endorsed for both business and personal use, with particular acclaim as an expert courier service in central London. The easy-to-use booking system and the incorporation of technology, such as QR codes, enhance the customer experience by adding convenience to their service offering.

Concerns and Threads

Despite the overwhelmingly positive reviews, KnightHak's customer feedback does include a minor negative aspect. Although the company is lauded for its punctuality, one customer mentioned a slight delay in service, implying that while generally reliable, there have been exceptions where KnightHak did not strictly adhere to expected arrival times. However, the same review also points out that the quality of service received subsequently compensated for the initial tardiness. This singular piece of feedback suggests that while KnightHak's timeliness is a strong suit, consistency in maintaining punctual service in every instance is an area that could be refined to ensure uniform excellence.

Frequently asked questions about Knighthak

How quickly can KnightHak dispatch a driver for collection?

Many customers report that KnightHak is able to send drivers for parcel collection within a short time frame, typically within 30 to 45 minutes of the service request.

Is KnightHak suitable for both business and personal courier needs?

Yes, according to customer reviews, KnightHak is highly recommended for both business and personal use, providing reliable and fast service tailored to a variety of courier needs.

Does KnightHak offer a professional and trustworthy service?

Feedback consistently describes KnightHak's service as professional, trustworthy, and attentive to detail, with drivers being praised for their conduct and care for parcels, establishing a sense of reliability among customers.

Recent customer reviews and testimonials for Knighthak

Knighthak
Ian Cohen
5-Star
3 months ago
What a service. I needed a parcel to be delivered to our site in Northampton from Manchester. KnightHak sent a driver for collection within 45 mins and the parcel was delivered within 2.5 hours. Very efficient, fast, reliable and trustworthy. Will definitely use again. Best courier service in UK
Knighthak
Kate Sherman, RN
5-Star
3 weeks ago
Very professional, reliable and fast service. My request was done within 40 min while I was thousand miles away. I would highly recommend KnightHak for business and personal use.
Knighthak
Nabil Kachmat
5-Star
2 years ago
Outstanding service in central London, their qr-code makes it smooth to contact them. I have used KnightHak for local deliveries and I have been very satisfied with the service. Very attentive to details, they treat every parcel with care. Very punctual in timing, trustworthy drivers and professional booking and payment system. Best Same Day Courier company I have used for long time. 5 stars and highly recommended for businesses in central London 👌👌
Read all reviews

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Knighthak's customers had a positive experience.

Positive
Neutral
Negative
More details
Knighthak

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
5
/5
167
reviews
Excellent
Good
Average
Fair
Poor
More details

About Knighthak

Courier Services

WHO ARE WEWe are a bespoke, trustworthy, reliable same day courier service. We provide pick ups anywhere in the UK within 60 minutes and deliver nationwide.We work 24 hours a day 365 days a year.WHAT MAKES US DIFFERENTOur high level of care and convenience is what sets us apart. We offer a personalised service that tailors to all individual needs.HOW WE WORKOnce you have given us a call and detailed your requirements, we will dispatch one a driver straight away. Your driver will arrive at your designated collection point within NO MORE than 1 hour.You will receive regular updated along the way and will be given immediate proof of delivery, given you peace of mind.WHAT WE OFFERPeace of mind with every delivery.

Expand