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Kirwin Air Conditioning Ltd.

Kirwin Air Conditioning Ltd. Reviews Summary

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Air Conditioning Repair | Leeds

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Riffa Business Parkharrogate Road, Unit B, Riffa Business Park, Harrogate Road, Leathley, Otley, Leeds LS21 2RZ

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Kirwin Air Conditioning Ltd.?

As of Mar 13, 2024, 38 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Kirwin Air Conditioning Ltd.'s publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
March 5, 2024
Last updated
March 13, 2024

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Kirwin Air Conditioning Ltd.'s customer reviews analysis

Kirwin Air Conditioning Ltd is consistently depicted as a professional and reliable service provider, as evidenced by a collection of customer reviews. Customers unanimously praise the company for installations that are completed to a high standard, with a focus on tidy workspaces and respect for their property. The quality of both the product and the service is frequently highlighted, with special commendation for the courtesy and professionalism of the installation teams. Customers appreciate the collaborative approach taken during the initial survey visits to ensure optimal unit placement. The company's ability to overcome installation challenges and their prompt, efficient service are recurring themes that bolster their reputation. Overall, reviews suggest a high level of satisfaction, with recurring mention of customers recommending Kirwin Air Conditioning Ltd to others, which is a strong indicator of the company's positive standing in the marketplace.

Positive Feedback

Kirwin Air Conditioning Ltd has garnered positive feedback across several key areas. Customers have lauded the company for its responsible and tidy installation practices, indicating that the teams treat customer homes with utmost respect, often leaving the workspace cleaner than before their arrival. The professionalism and friendliness of the staff are repeatedly commended, contributing to a pleasant customer experience. Promptness and efficiency are noted, with installation times and delivery of units aligning well with customers' expectations. Furthermore, there is a consistently positive response to the functionality of the units, which are reported as quiet, effective, and integrating seamlessly with home aesthetics. Customer education on the use of the systems post-installation is also acknowledged as a valuable aspect of the service.

Concerns and Threads

While the dataset provided contains overwhelmingly positive reviews, any business is likely to face some challenges. However, the reviews in hand do not provide concrete instances of negative experiences or specific customer dissatisfaction. Therefore, it is challenging to pinpoint negative aspects without further data. Potential areas for improvement, which can be common in the industry, may involve ensuring continued promptness and adherence to schedules as the company scales, managing customer expectations for maintenance and long-term service or dealing with unforeseen challenges during installations that could impact customer opinions.

Frequently asked questions about Kirwin Air Conditioning Ltd.

Can I expect a tidy and respectful installation process with Kirwin Air Conditioning Ltd?

Based on customer feedback, Kirwin Air Conditioning Ltd is known for maintaining cleanliness and respecting customer property during installations, ensuring a tidy process with minimal disruption.

Is Kirwin Air Conditioning Ltd's staff professional and punctual?

Yes, reviewers frequently mention the professionalism, courtesy, and punctuality of the Kirwin Air Conditioning Ltd team, contributing to a positive service experience.

Are customers typically satisfied with the air conditioning units installed by Kirwin Air Conditioning Ltd?

Customer reviews indicate a high level of satisfaction with the quietness, effectiveness, and visual discretion of the air conditioning units installed by Kirwin Air Conditioning Ltd.

Recent customer reviews and testimonials for Kirwin Air Conditioning Ltd.

Kirwin Air Conditioning Ltd.
Spence Berry
5-Star
3 months ago
Terry and his team has now completed 3 installations within our family. All highly satisfactory. The instal teams overcome challenges to get the instal just right. Exceptionally tidy. No hesitation in recommending Kirwin.
Kirwin Air Conditioning Ltd.
John Bucktrout
5-Star
a year ago
A very good experience from start to finish. In initial survey visit everything was explained and we jointly discussed the best position for the units for our needs. We could not fault the installation. The engineers did a fantastic, neat and tidy job with the minimum of mess and total respect for our home and property, "treating it as if it were their own". The units are very quiet and effective. I would thoroughly recommend their services. Service: Install AC
Kirwin Air Conditioning Ltd.
elephantsonpatrol
5-Star
7 months ago
We have had two brilliant installs from Terry and the team at Kirwin. A very professional service from start to finish. We had our loft room done first and were so impressed with the courtesy, professionalism and quality of the guys and the job, (plus the actual unit itself is a great bit of kit), that we decided to almost immediately have them fit a unit to our downstairs family area too! This also was an excellent job, very neat and tidy and we’re very pleased. Overall a superb company, very high quality and standards on all aspects of the service provided. We have already recommended them to several friends, family and colleagues! Thanks! Services: Installation, Heating system installation, Install AC
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Kirwin Air Conditioning Ltd.'s customers had a positive experience.

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Kirwin Air Conditioning Ltd.

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.9
/5
38
reviews
Excellent
Good
Average
Fair
Poor
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About Kirwin Air Conditioning Ltd.

Air Conditioning Repair

Domestic and commercial Air conditioning

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