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Kidd Springs Recreation Center

Kidd Springs Recreation Center Reviews Summary

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Activities & Tours | Dallas, TX

711 W Canty St, Dallas, TX 75208, United States

Trustguide Rating

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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Kidd Springs Recreation Center?

As of Mar 13, 2024, 329 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Kidd Springs Recreation Center's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Mar 13, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
February 26, 2024
Last updated
March 13, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Kidd Springs Recreation Center's customers had a positive experience.

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Kidd Springs Recreation Center

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Kidd Springs Recreation Center's customer reviews analysis

The Kidd Springs Recreation Center has garnered an array of feedback that paints a complex picture of its standing among patrons. Significant praise is directed towards the center's aesthetic attributes and amenities, with specific commendations of its picturesque Japanese Garden, the serenity offered by the pond with its fauna, and the assortment of activities facilitated by the clean and updated recreational facilities, including pickleball courts. The commentary suggests a particular appeal to families, with mentions of a playscape and sports facilities enhancing the family-friendly reputation of the park. However, the center's reputation is not without blemish, as it has received pointed criticism regarding its handling of event deposits, which tarnishes its customer service image. Accusations of greed and stringent policy enforcement without room for flexibility have surfaced, impairing the center's otherwise commendable standing and suggesting operational improvements could be beneficial.

Positive Feedback

Evaluating the positive experiences shared by reviewers, Kidd Springs Recreation Center enjoys a favorable image as a lush, scenic park ideal for both relaxation and physical activities. Its Japanese Garden is consistently highlighted as an aesthetically pleasing element that enhances the overall park experience. The presence of a pond with ducks and turtles adds a naturalistic charm conducive to leisurely strolls and relaxation. Further amplifying the center's appeal, the recreation facilities have been recognized as clean and accommodating a wide range of age-appropriate activities, solidifying its stance as a multifaceted recreational hub. The center appears to have recently undergone renovations, reflected in the pristine condition of its sports areas, including the tennis courts, basketball court, and swimming pool. The affirmation of the center's value is particularly pronounced for senior citizens, with services described as exceedingly affordable or virtually free, marking it as an inclusive space for community members of all ages.

Concerns and Threads

Despite the recreation center's lauded features and facilities, customer dissatisfaction stems primarily from their event management services. A reviewer expresses indignation over the retention of a deposit post an event, attributing it to unyielding policies perceived as greedy. This situation not only causes frustration but also potentiates a reluctance to recommend the center for events, thus impacting its rental service reputation. Additionally, while the park's upkeep receives accolades, there are mentions of overflowing trash that mar the park's otherwise well-maintained image. Such observations suggest lapses in janitorial attentiveness, necessitating potential improvement in facility cleanliness oversight, to better sustain the center's environmental stewardship and enhance visitor experiences.

Frequently asked questions about Kidd Springs Recreation Center

Is Kidd Springs Recreation Center suitable for family outings?

Yes, the center is praised for its family-friendly amenities including a picturesque park with a pond, wildlife, playscape, and recreation center, making it suitable for family outings.

Can the recreation center's facilities be rented for private events?

Yes, facilities at the Kidd Springs Recreation Center can be rented for private events, but potential renters are advised to closely review the rental policies, especially regarding deposits.

Are there activities for senior citizens at the Kidd Springs Recreation Center?

Absolutely, the center offers activities suitable for all ages, including senior citizens, with some services being highly affordable or practically free for those 60 and above.

Recent customer reviews and testimonials for Kidd Springs Recreation Center

Kidd Springs Recreation Center
oluwatoyin dunn
1-Star
2 weeks ago
Nice place for my event..but they are greedy people!!!. They kept my $200 deposit even after cleaning the place talking about I signed a contact bla bla bla. If not that they are greedy,how do you expect people to do event and do cleanup within the time frame.I have done events in other places and as long as you keep it clean after,you get your deposit back.wicked,greedy lots!!!. I would not recommend this place for your event because they are very greedy people and will look for ways to charge you for everything,even set up time..
Kidd Springs Recreation Center
Stubb Stubb
1-Star
8 months ago
That is by far a NICE Place to be, Nice i give it 5 star's check out the Japanese Garden!!!
Kidd Springs Recreation Center
Alex Acosta
1-Star
4 years ago
Kidd Springs Park has always been a delightful place to relax and exercise for my family and I. Home to a wonderful pond with various ducks and turtles to look at while walking around and by sitting down at the benches close to the pond. They also have a recreational center that is clean and full of various activities to do. The Japanese Garden located near the pond is also a beautiful touch to the beauty of this park, and makes it stand out from other parks in the area.
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Overall Rating

TrustScore®
A+
A
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C
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F
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Overall Rating
4.6
/5
329
reviews
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About Kidd Springs Recreation Center

Activities & Tours

Park with a pool, tennis courts & rec center, plus a duck pond, butterfly garden & shady playground.

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