Let me spare you the agony and disappointment by recounting my harrowing experience at Kevin's Hair Salon. The promise of expert balayage was nothing more than a cruel illusion, shattered by their gross incompetence and disregard for customer satisfaction. Upon entering Kevin's Hair Salon, I was greeted by a facade of professionalism that quickly dissolved into incompetence and apathy. Despite my explicit instructions and expectations for a well-blended balayage, the final result was an abomination of uneven color and stark lines, resembling a failed art project rather than a professional hair treatment. In a desperate attempt to salvage the disaster that adorned my head, I approached the staff for a refund, only to be met with a wall of indifference and excuses. Kevin's Hair Salon shamelessly refused to take responsibility for their incompetence, leaving me not only with a hideous hairdo but also out of pocket and seething with frustration $420. The only “refund” they offered back was the tip for the workers who ACTUALLY did all the work - the OWNER would have rather taken tip money from his employee than take personal accountability - It is abundantly clear that Kevin's Hair Salon prioritizes profit over integrity and customer satisfaction. Their blatant disregard for quality service and accountability is not only unprofessional but downright disgraceful. Save yourself the agony and financial loss by avoiding Kevin's Hair Salon at all costs. Seek out establishments that value their customers and uphold the standards of professionalism and competence that Kevin's Hair Salon so sorely lacks.