Featured review

As of Jun 11, 2024, 273 customers have reviewed this business and rated it 4.9 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

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Junk King Washington DC's customer reviews analysis

Junk King Washington DC appears to maintain a highly positive reputation based on customer reviews. The company is lauded for its ability to promptly respond to service requests, often providing same-day appointments and efficient work. Customers highlight the friendly and professional demeanor of the staff as a noteworthy aspect of the service experience. Reasonable pricing, coupled with occasional discounts, seem to increase customer satisfaction significantly. However, there are mixed feelings regarding the company's environmental practices, as some customers were left under the impression that Junk King's waste disposal was more environmentally conscious than it turned out to be.

Positive Feedback

Customers repeatedly commend Junk King Washington DC for their efficiency and responsiveness, with several reviewers noting the swift turnaround time for service, often less than 24 hours. The professionalism and friendliness of the staff are praised across multiple reviews, enhancing customer satisfaction. Affordability is frequently mentioned, with some customers receiving discounts beyond the reasonable price initially quoted. The careful handling of items and respect for clients' properties are also positively noted. Repeat customers and strong recommendations underscore the trust and reliability attributed to Junk King's services.

Concerns and Threads

Despite the wealth of positive feedback, Junk King Washington DC has faced criticism regarding their environmental practices. One customer was particularly displeased upon learning that all items, including those perceived to be of value or suitable for donation, were destined for the landfill, contrary to the company's claimed eco-friendly approach. Additionally, there was an instance of dissatisfaction due to the absence of an on-site estimate, which caused uncertainty for a non-present client. Such experiences, while relatively isolated, suggest that Junk King may need to clarify their service methods and improve communication about pricing and disposal processes to ensure complete customer satisfaction.

Frequently asked questions about Junk King Washington DC

How quickly can Junk King Washington DC provide service after I make a request?

According to customer reviews, Junk King Washington DC often provides services within 24 hours of a request, and in some instances, even offers same-day appointments if bookings are available.

Does Junk King Washington DC offer any discounts on their removal services?

Yes, some customers have reported receiving discounts on services rendered. It’s advised to discuss potential discounts when booking or inquire about any promotions at the time of the service.

What happens to the items that Junk King Washington DC removes?

While Junk King asserts they are eco-friendly and aim to recycle or reuse items, at least one customer review has indicated that all collected items went to the landfill. It’s best to clarify directly with the company what will happen to the removed items if this is a concern for you.

Recent customer reviews and testimonials for Junk King Washington DC

Kathryn Norton

5-Star

6 months ago

This company is great! I have used them twice now. Both times they were able to get a team and truck out to assist in less than 24 hours. Prices are reasonable and the entire team is friendly, helpful, and supportive. They take the time to ensure they won’t ding up your walls, scratch floors or stairs. Highly recommended. I could have ran it to the dump with my husband but limited hours, stress, and likely bickering and fighting along the way. This was peaceful, easy, and well worth the price!!! Best - I didn’t fight or bicker with my husband! Nobody has time for that!

Candiace Dillard

5-Star

6 months ago

I just so happened to be driving down Route 3 in VA and saw the big Junk truck this morning. Called in the car and they had an appointment the same day. They showed up early and removed an outdoor daybed and an old grill from my backyard. The woman who booked the appointment for me was incredibly friendly and efficient. She gave me a quote that was exactly what the junk movers quoted me when they arrived. After they completed the job — which took about 15 minutes — they came to the door and offered me a discount. Very friendly, fast and efficient team. I would absolutely use them again and would recommend them to anyone!

Noel Robertson

5-Star

3 months ago

Good morning my name is Noel, King Junk is a very professional work. I recommend King junk very highly and hire them for the work to be done their prices are very reasonable. So if anyone has any items and not using please send it to King junk they would either junk it or give it to someone that really needs it that is a good deed that would be blessed for that God bless them and hope King junk was spread around their services in Prince George's county Once again I high ly recommend this company King junk no joke

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Junk King Washington DC Reviews Summary

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Featured review

Junk King Washington DC's customer reviews analysis

Positive Feedback

Concerns and Threads

Frequently asked questions about Junk King Washington DC

How quickly can Junk King Washington DC provide service after I make a request?

Does Junk King Washington DC offer any discounts on their removal services?

What happens to the items that Junk King Washington DC removes?

Recent customer reviews and testimonials for Junk King Washington DC

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About Junk King Washington DC