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Junk-It Reviews Summary

Unclaimed

Rubbish Removal | Glasgow

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Unit L, Woodville Court Industrial Estate, Woodville St, Ibrox, Glasgow G51 2RL

Trustguide Rating

TrustScore®
A+
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F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Junk-It?

As of Apr 13, 2024, 274 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Junk-It's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 13, 2024
Last updated
April 13, 2024

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Junk-It's customer reviews analysis

Analyzing the provided customer reviews, Junk-It has established a commendable reputation, evidenced by repeated affirmations of promptness, efficiency, and professionalism. The reviews unanimously commend the crews—mentioned by name, illustrating personal attention and satisfaction—with no exception among the feedback. Customers highlight the ease of arranging services, offering a sense of reliability and organization within the company's operational structure. The crews are consistently praised for their punctuality, polite demeanor, and efficient clean-up, reinforcing a strong customer service ethos. The company's commitment to recycling and responsible disposal is also noted positively, indicating an environmental consciousness that resonates with customers. Judging by the reviews, Junk-It has mastered both the logistical and customer-relations elements of the junk removal business, resulting in a well-rounded and positive customer experience.

Positive Feedback

Positive aspects derived from customer feedback include Junk-It's reliability and clear communication, with multiple reviews praising the team for their punctuality and informing customers of arrival times. The professional attitude and efficiency of the staff are repeatedly emphasized. There is a shared satisfaction expressed about how smooth and trouble-free the services have been, from the domiciliary clean-ups to business-related clearances. Another oft-highlighted positive trait is the teams' respectful handling of property and conscientious clean-up efforts post-removal. Additionally, Junk-It's eco-friendly approach and charitable contributions are warmly regarded, with the assurance that items will be recycled and repurposed wherever possible contributing greatly to customer satisfaction and company reputation.

Concerns and Threads

The customer reviews provided do not delve into any significant negative experiences with Junk-It's services, leaving an absence of constructive criticism or reports of dissatisfaction. This unilaterality suggests one of two scenarios: either the company's performance is consistently above average, or there is a selection bias in the reviews presented, limiting the insight into areas where the company could potentially improve. Data reflecting customer grievances, should they exist, have not been supplied, and therefore cannot be appraised here.

Frequently asked questions about Junk-It

How reliable is Junk-It in terms of appointment times and service?

Customers report high reliability with Junk-It, noting that the teams often arrive at the promised time and communicate effectively should there be any changes or updates needed.

What can I expect from the staff when using Junk-It's services?

Staff from Junk-It are frequently described as professional, efficient, and courteous. Customers appreciate their quick work and respectful approach, with the teams making efforts to clean up after removals.

Does Junk-It have a commitment to recycling and how does this affect the service?

Junk-It has a notable commitment to recycling, with customers mentioning the company's efforts to repurpose items through donation to charities, as well as recycling items that are not in a reusable condition. This adds an environmentally responsible dimension to their service and is a positive aspect for many clients.

Recent customer reviews and testimonials for Junk-It

Junk-It
Zoe Miller
5-Star
2 weeks ago
Dominic and Daniel were fantastic again today! They came when they said they would, confirmed the price we had been quoted and carefully removed everything for recycling. I use Junk It for both businesses and highly recommend them. They communicate really well and are always a pleasure to deal with. Thanks again!
Junk-It
Emily MacKissack
5-Star
2 days ago
Steven & Peter came to remove unwanted items from my mums flat, they called first to advise when they would arrive. on arrival they took a look at everything first and ensured I was satisfied with the cost of removal. They were professional, and worked efficiently. Thanks for your service would highly recommend.
Junk-It
Andrew Nicolson
5-Star
2 weeks ago
It was straightforward to arrange a house clearance and they were able to respond promptly. I was given a quotation in advance. Upon agreeing to the price, I received 30 minutes notice on the day of the clearance as was told would happen. Jordan, Pete, Eddie and Daniel took everything that had been agreed within two and a half hours. Very pleasant, respectful of property, nothing too much of a problem. They told me that everything that could be recycled would be recycled, including items to a charity for clothes and furniture in reusable condition. If you want a house cleared, in one step, by professional staff, I recommend Junk-It
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Junk-It's customers had a positive experience.

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Junk-It

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.9
/5
274
reviews
Excellent
Good
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About Junk-It

Rubbish Removal
Junk-It has provided a quality and transparent junk removal, house clearance and office clearance service throughout Scotland since 2006. Junk-It was created to provide a high quality, value for money rubbish and junk removal service which didn't exist in Scotland at the time. We now have operating centres across Scotland (mainly focused in Glasgow and Edinburgh) and are proud to work alongside many of the country’s leading brands and public sector bodies offering swift, efficient rubbish and junk removal for homeowners and businesses. We have the experience, staff, equipment, processes and sensitivity to make the process as easy for you as it can be.
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