The overall reputation of Junk Busters - Rubbish Removal Birmingham appears to be positive, with many customers praising their promptness, efficiency, and effective service. The company is frequently commended for their quick response times, often being able to accommodate next-day service requests. Customers have expressed satisfaction with the competitive pricing, as well as receiving services that were more cost-effective than alternatives like hiring a skip. The customer experience is typically highlighted as very positive, with mentions of pleasant and friendly collection crews. However, a notable negative review challenges this positive trend, pointing out issues with upfront cost estimations, van capacity upon arrival, and difficulties with removing the full scope of promised rubbish. This suggests possible inconsistencies in service delivery and raises concerns about transparency and reliability. Recurring positive themes include rapid service, value for money, and courteous staff, while the negative outlier creates a sense of caution for potential overcharging and incomplete jobs.