Junk Bunk Reviews Summary

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Rubbish Removal | London

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118 Harringay Rd, Harringay Ladder, London N15 3HX

Trustguide Rating

TrustScore®
A+
A
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D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Junk Bunk?

As of Mar 13, 2024, 591 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Junk Bunk's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
January 14, 2024
Last updated
March 13, 2024

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Junk Bunk's customer reviews analysis

The analyses of Junk Bunk's customer reviews reveal overwhelmingly positive feedback, contributing to a strong company reputation for both residential and commercial removal services. Testimonials universally praise the efficiency of service, professionalism, and the ability for same-day appointments, indicating an adaptable and customer-centric business model. Furthermore, the consistent mention of professionalism among team members, cleanliness post-job, and accurate pricing reinforces customer trust and satisfaction. Notably, the breadth and variety of services offered, including trash and furniture removal, recycling, and large-scale clear-outs, align with the diverse needs of their customer base. Responsiveness and ease of communication through platforms such as WhatsApp surface as a vital component of their customer service. The rarity of any negative feedback within the reviews suggests a high overall standard of service delivery.

Positive Feedback

Junk Bunk is frequently complimented for its exceptional customer service and operational efficiency. Reviewers routinely express gratitude for the company's capability to handle last-minute requests and provide prompt service, with staff who are consistently described as professional, friendly, and helpful. The company's pricing structure is perceived as affordable and transparent, with many customers appreciating the value provided relative to the quality of service. The variety of services offered, including the ability to handle both small tasks like mattress removal and large projects such as clearing out a summer house, is seen as a significant advantage. The convenience of multiple payment options, including cash and bank transfer, and the use of technology for quotes and communication, further enhance the customer experience.

Concerns and Threads

While the dataset of reviews provided is predominantly positive, a comprehensive analysis for negative aspects is restricted by the absence of overtly critical feedback. However, inferring from the context of service-related industries, potential areas for improvement could lie unseen in the subtleties such as the potential for additional service offerings or the optimization of logistics and scheduling to accommodate the rare yet possible overbooking scenarios. Any negative experiences, should they exist outside the provided reviews, might revolve around these operational dynamics or isolated incidents of miscommunication or service mishaps, which are typical challenges in the removal service industry.

Frequently asked questions about Junk Bunk

Can Junk Bunk handle last-minute removal service requests?

Yes, Junk Bunk has received positive feedback for accommodating last-minute service requests. They have demonstrated the ability to provide same-day services, depending on the availability of their teams.

Does Junk Bunk provide transparent and fair pricing?

According to customer testimonials, Junk Bunk offers transparent pricing and provides quotes that customers find to be affordable and reflective of the final cost, with no hidden charges or 'bad surprises'.

Are the staff at Junk Bunk professional and courteous?

Reviews consistently mention that Junk Bunk's staff, from field teams to customer service representatives, are professional, polite, and friendly. This appears to be a key factor in their high levels of customer satisfaction.

Recent customer reviews and testimonials for Junk Bunk

Junk Bunk
Mary Katherine Tolentino
5-Star
a month ago
Best removal company ever. Called them up needing a last minute appointment and Steven was super lovely! Managed to do it same day and the guys did a great job clearing the place up. Definitely would recommend them to anyone. Thank you so much!
Junk Bunk
Jackie miller
5-Star
a year ago
Excellent service. Our two guys arrived on time and cleared my Father’s loft quickly with minimum fuss and mess. Loft hadn’t been touched for years so we were very grateful. Would highly recommend. Service: Trash removal & disposal
Junk Bunk
Amy Maria
5-Star
3 months ago
Junk bunk were a pleasure. Very professional, on time, well priced and a great job completed. Thank you so much. Services: House & garage cleanouts, Mattress removal & disposal, Junk removal, Trash removal & disposal, Furniture removal
Read all reviews

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Junk Bunk's customers had a positive experience.

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Junk Bunk

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.8
/5
591
reviews
Excellent
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About Junk Bunk

Rubbish Removal

Junk Bunk is reliable rubbish removal company based in London. You will be surprised how affordable our services are!If you need a regular house clearance, waste removal, garden and garage clearance, or after builders clearance, just give us a call. Our friendly team will help you to get rid off of the waste in your home.Our clearance experts operate thorough all London and are just one call away!Call us on 0203 769 2921 to find out more!

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