The overall company reputation of Philly Home Girls - Elfant Wissahickon Realtors is overwhelmingly positive, as evidenced by the consistently high praise found in recent customer reviews. Clients frequently spotlight Sara, Rachel Shaw, Dayna, Erin Larkin, and Kate Kyle, highlighting their professionalism, resourcefulness, and exceptional customer service skills, even in challenging transactions. A common theme across the feedback is the realtors' capacity for problem-solving, with Sara receiving specific accolades for her adept negotiation abilities, especially under pressure and from a distance. The agents are commended for their deep knowledge of the Philadelphia market, their thoroughness in communication, and their empathy during emotional transactions, as illustrated by Kate's commendation during a home sale. The team's ability to facilitate various aspects of the buying and selling process, from staging to repair work, exemplifies a high standard of professionalism and a strong network of trustworthy contractors.
Positive feedback for Philly Home Girls centers around exceptional customer service, the agents’ in-depth knowledge of the local market, and their attention to detail. Clients express their gratitude for the agents' dedication, with specific reference to Sara's masterful coordination from afar, Rachel's enjoyable guidance, and Dayna's thorough advocacy in a bidding situation. Erin and Kate are praised for their assistance to first-time homebuyers, showcasing the patience and educational support necessary for such clients. The professionalism and quality work of the team and their referred professionals also receive strong commendation, creating seamless experiences in purchasing, inspection, and repairs. Moreover, their ability to conduct informative workshops demonstrates their commitment to educating potential buyers. Clients feel well-represented and at ease, echoing a sentiment of genuine partnership and trust.
While the customer feedback is predominantly positive, there is a lack of direct negative criticism in the available reviews for Philly Home Girls. However, one minor aspect, not an outright complaint, is the indication that the loan process encountered by one client was a 'complete nightmare'. Although this comment does not directly implicate Philly Home Girls, it does hint at potential challenges within the broader homebuying process, including external factors that may affect the customer experience and could be areas for the realty team to facilitate or advise further. Given the absence of explicitly negative reviews, any potential areas for improvement would need to be sourced from more varied feedback that directly addresses drawbacks.
Yes, Philly Home Girls agents, such as Sara, have been noted for their ability to effectively handle transactions remotely, coordinating tasks like staging and repairs, and providing trusted contractor referrals.
Absolutely. The team, including agents like Erin Larkin and Kate Kyle, have been highlighted for their educational support, patience, and guidance, which are invaluable to first-time homebuyers.
Yes, Philly Home Girls offer free first-time homebuyer workshops to help educate potential buyers on the home purchasing process, which demonstrates their commitment to client education and support.
Philly Home Girls is the #1 Large Team in the Philadelphia Metro area for the past 3 years! (2023 Real Trends by Transaction Sides) Formed in 2011 with the goal of making real estate transactions simple and less stressful, we've sold over 600 million in real estate. Our team has gained a reputation in the industry and among clients for having integrity and gratitude. We take pride in being responsive to our clients, giving honest communication and guidance, and creating a plan that saves you time and money.Philly Home Girls, The Jeanne Whipple Team at Elfant Wissahickon Realtors.
