Robin and Kate were especially helpful
the staff member who helped me, was fantastic
went above and beyond
always ready to assist with any purchases
explained all my questions
very friendly and they surely know their stuff
arrived a little sooner than expected
couldn't have been more helpful
very accomodating and helpful
she was fantastic and insightful
Yes, customers can test instruments on site, including in dedicated practice or sound booths. Staff encourage hands-on trials to help you find the right fit, even for special orders brought in with a deposit.
If an ordered item isn’t the right fit, customers can return it for a refund. The process is prompt, and refunds are typically processed within a few days, with helpful staff support throughout.
Yes, store employees provide detailed explanations about instruments and help beginners understand product differences. Customers mention receiving extra learning support and tailored advice during their visits.
