The reviews for Greulich's Automotive Repair suggest a generally strong company reputation, bolstered by customer experiences that emphasize trustworthiness, professionalism, and efficiency. The recurring themes are of honesty and transparency, with multiple customers highlighting the staff's respectfulness and attentive service. The positive sentiment is also supported by descriptions of the staff knowing their customers personally and being timely with their appointments. However, there are some concerns mentioned regarding pricing and listening to customer issues. The labor rates are noted as significantly higher by one customer, and another expresses dissatisfaction with the technicians not properly addressing the reported issues. The contrast in feedback points to a predominantly positive reputation with minor areas that could be improved upon to enhance customer satisfaction.
Yes, many reviews highlight Greulich's Automotive Repair's honesty and transparency, with customers noting the lack of unnecessary services and the use of pictures to explain vehicle issues.
Some customers have found the labor rates at Greulich's to be higher than expected. While the quality of service is well-regarded, pricing is something potential customers may want to inquire about or compare with other providers.
Customers frequently praise Greulich's for being on time with appointments and often finishing the work ahead of the estimated completion time, suggesting their efficiency and respect for customers' schedules.
We aspire to provide the highest quality service to every customer who walks in the door. We do this by employing skilled technicians who utilize the latest technology, tools and state-of-the-art diagnostic equipment in the industry. The ASE certified technicians at Greulich's will strive to service and repair your vehicle to your complete satisfaction every time.
