Analysis of the customer reviews for Gleem Commercial Cleaning Service suggests a strongly favorable reputation, underpinned by their professionalism, personalized service, and attention to detail. Clients have consistently highlighted Gleem's willingness to go above and beyond in meeting their specific needs and ensuring a thorough clean. This inclination towards delivering exceptional service is demonstrated by follow-ups and accommodating last-minute schedule changes. There is an evident focus on meticulous cleanliness, especially important in environments with newborns or where post-construction residue is present. While the cost appears premium, the sentiment suggests that the investment translates into value, with particular emphasis on the quality of outcomes achieved.
Reflecting on the positive aspects of customer reviews, Gleem Commercial Cleaning Service is recognized for exceptional attention to client-specific needs and a high standard of cleaning. The company is commended for its level of professionalism and personalized service, including instances where they offered flexible scheduling and follow-up to assess customer satisfaction. Customers also appreciate the thorough cleaning provided, with particular mention to the effective handling of challenging tasks such as post-construction dust and hard-to-reach surfaces. Team members like Mike and Arthur receive personal commendations for their hard work and professionalism, enhancing customer experiences. These attributes are further amplified by thoughtful touches like ensuring clean and comfortable environments during sensitive times, such as the COVID-19 pandemic or around infants.
Despite predominantly positive experiences, the reviews reveal a relatively minor concern regarding the cost of Gleem's services. At least one customer initially hesitated due to the service price but ultimately felt the quality justified the expense. The sense of reservation about cost indicates that while Gleem’s service is perceived as high-quality, it may also be viewed as priced at a premium, which could potentially deter cost-sensitive clients. However, there are no specific negative experiences concerning service quality or customer interactions detailed in the current reviews provided.
Yes, Gleem prides itself on its flexibility and has been recognized by customers for its ability to accommodate last-minute changes without compromising service quality.
Gleem has a robust follow-up process to ensure that the client's needs have been met satisfactorily. They actively check in with customers to address any additional requirements.
Yes, Gleem has a track record of thorough cleans in various environments, including those with newborns and during post-construction phases, ensuring a safe and clean space.
Gleem is a commercial cleaning and janitorial company in New York City. We take great pride in our experience, expertise, quality of work and customer service. Gleem exists to provide customizable commercial cleaning and janitorial services for your workplace. How can we help you?
