Express Electrical Services appears to garner predominantly positive feedback from its customers, reflecting a strong company reputation and a favorable overall customer experience. Recurring themes in customer reviews include professionalism, punctuality, and the provision of thorough explanations regarding services rendered. Technicians like Jacob, Michael, Alex, and Jay are singled out for their pleasant demeanor, promptness, and effectiveness. Customer trust in their expertise, particularly for significant projects like installing new circuits for electric stoves, is evident. The willingness of technicians like Saul to persevere until issues are fully resolved, and their proactive approach in offering solutions and explaining tasks, contributes significantly to customer satisfaction. Such qualities seemingly lead to repeated service use, recommendations to others, and personal requests for technicians by name for future services.