Excell Blinds is frequently commended for several key factors contributing positively to the customer experience. Their service is consistently described as excellent, which is underscored by personal anecdotes of professionalism, promptness, and efficiency. Installers, particularly Karl, Carl, and Tom, receive high acclaim for their friendly and expert handling of the installation process. The quality of the blinds and shutters is also mentioned as exceptional, with multiple reviewers pointing out the fine fit and aesthetic appeal of the final product, as well as the company's capability in addressing potential concerns upfront, ensuring a smooth installation process. Additionally, the proactive and helpful nature of customer support over the phone adds to the positive customer journey. Overall, Excell Blinds seems to have established a reputation for high-quality products, expert installation, and excellent customer service.