Crosstown Fitness - West Loop Reviews
Rated 4.9 based on 257 Reviews
Gyms in Chicago
1031 W Madison St, Chicago, IL 60607, United States
Published on
February 28, 2024
Last updated
July 10, 2025
The overall company reputation of CrossTown Fitness - West Loop, as gleaned from the latest customer reviews, is notably positive. Customers praise the fitness center for its comprehensive and intensive workout regimes, highlighting the HIIT workouts as being particularly effective and diverse, appealing to both beginners and seasoned fitness enthusiasts. The trainers receive commendable mentions for their professionalism, supportive nature, and individualized attention to form and technique. The gym prides itself on a strong community ambiance, where members are friendly, and there is a noticeable sense of mutual encouragement and motivation. A reoccurring theme is the emphasis on inclusivity—irrespective of one’s fitness level—as well as the safe, welcoming environment cultivated by both staff and members. Reviews consistently mention the gym's aesthetic and well-maintained facilities, the variety in class schedules, and easy accessibility, such as ample parking, as significant contributors to customer satisfaction.
CrossTown Fitness is suitable for individuals at all fitness levels, including beginners. The trainers are noted for providing support and guidance to everyone, tailoring workouts to accommodate different strengths and fitness goals.
The community environment is often described as friendly, encouraging, and inclusive. There is a strong sense of camaraderie among members and staff, creating a supportive network that fosters motivation and a positive gym experience.
Yes, CrossTown Fitness offers a variety of class timings, including early morning sessions, to suit different schedules. The gym is also noted for having convenient parking facilities, making it easy for members to access the gym.
Industrial-chic training facility with treadmills, weights & TRX gear, plus a childcare room.
