Key positive aspects from customer feedback include the skilful realization of clients' ideas into elegant, functional designs, which often exceeded what clients envisioned. This demonstrates Coogan Architects' capacity for understanding and translating client desires into tangible outcomes. The willingness to engage in a two-way exchange of ideas and their competence at navigating the complexities of planning permissions indicate a receptive and customer-centric approach. With the firm's expertise in optimizing space and light, customers report their final spaces to be 'light and airy contemporary' places they dreamed of. Clients also emphasize Coogan Architects' professionalism and proactive nature, along with their responsiveness and effectiveness at communication, which exemplify their commitment to smooth project delivery. The firm's deep knowledge of planning requirements, further underpinned by repeat business from satisfied clients, solidifies the positive image portrayed by their clientele.