Clear Skies Pest Elimination is earning an impressive reputation based on the latest customer reviews, showing a trend of satisfied clients commending both the company's efficacy in pest control and the exceptional level of customer service they provide. Technicians, particularly Conn, are praised for their dedication and thoroughness, going 'above and beyond' to address pest issues. Multiple reviews emphasize the professionalism and knowledge of the staff, with Eric, presumably the manager, specifically mentioned for his prolonged engagement, even after service completion. While there is mention of a service disruption due to 'misunderstanding in communication,' the company's responsiveness and continued support overshadow this hiccup. Reviews consistently underline the cost-effectiveness, promptness, and reliability of the services offered. The use of innovative methods, such as a dog for bed bug detection, and personalized service, like remembering returning customers even after 10 years, contribute to the perceived value and establish Clear Skies as a customer-centric and reliable business in pest elimination.
Customers have a favorable view of Clear Skies Pest Elimination, often highlighting the personalized and effective service they receive. The staff, especially Erica and Conn, are recognized for their expertise and willingness to provide exceptional customer service, remaining involved and communicative well beyond the provision of services. The company's success in addressing specific pest concerns, such as ant extermination and bed bug issues, receives particular acclaim, with clients noting the meticulous approach to finding and eliminating the source of infestations. Furthermore, the business stands out for its value proposition, being more affordable compared to competitors and even advising clients on DIY solutions. The local aspect of the company garners appreciation, as customers prefer supporting a community business. The continued follow-up and customized adjustments to quotes based on individual cases also mark Clear Skies as a company that prioritizes customer satisfaction and trust.
While the majority of customer feedback is overwhelmingly positive, there is an isolated incident indicating a potential area for improvement. A customer mentions a 'hiccup in service' caused by communication issues between management and contractors. Although this seems to be an outlier rather than a recurring complaint, it highlights the importance of maintaining clear and efficient communication channels to ensure seamless service delivery. Apart from this single instance, no other negative feedback is readily apparent from the current set of reviews.
Clear Skies Pest Elimination offers a comprehensive range of pest control services, including general pest inspections, ant extermination, bed bug detection and elimination, cockroach extermination, and rodent control. They utilize effective and innovative methods to address specific pest problems.
Based on customer feedback, Clear Skies Pest Elimination is noted to be less expensive than some competitors, offering reasonable pricing without compromising on the quality of their services. Customers also report receiving valuable advice that could potentially save money, emphasizing the company's commitment to cost-effective solutions.
Customers report an exceptionally high level of customer service from Clear Skies Pest Elimination. Technicians are described as professional, personable, and thorough, with management actively engaging in post-service communication to ensure customer satisfaction. The company is also recognized for its personalized approach, remembering clients and adjusting services to individual needs.