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Clapham North

Clapham North Reviews Summary

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Car Garages | London

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629 Cottage Grove, London SW9 9NJ

Trustguide Rating

TrustScore®
A+
A
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D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Clapham North?

As of Mar 13, 2024, 856 customers have reviewed this business and rated it 5 Star out of 5. Trustguide conducted an in-depth analysis of Clapham North's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
January 17, 2024
Last updated
March 13, 2024

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Clapham North's customer reviews analysis

After scrutinizing the wealth of customer reviews for Clapham North MOT, a vivid image of their company reputation and customer experience emerges. With multiple testimonials spanning from as far back as two decades, the business exhibits a sustained trajectory of trustworthiness and customer satisfaction. Recurring themes include the ease of online booking, the professional yet friendly service, and the transparency in communicating vehicle issues. Clients consistently recommend Clapham North MOT for its reliable and affordable services. Notably, the personal bond between staff and consumers is highlighted, with specific praises directed at the honesty and courtesy of individuals like Ashley, Anthony, and Tony, which enhances the credibility and personable aspect of the company's image.

Positive Feedback

The positive aspects of Clapham North MOT are noteworthy, creating a strong sense of reliability and professional integrity in the eyes of their customers. Users enthusiastically appreciate the straightforward online booking process, which reflects a modern approach to customer convenience. The staff, including technicians, are lauded for their polite and kind demeanor, fostering a warm and welcoming atmosphere. Moreover, the timely and thorough MOT service is widely acknowledged, paired with meticulous explanations of any advisories, enabling customers to plan for future maintenance needs. The readiness of the team to go the extra mile by performing minor services like changing a light bulb adds to the perceived value. Customers emphasize their loyalty to Clapham North MOT, which is exemplified by mentions of longstanding patronage, demonstrating a solid foundation of trust and repeat business.

Concerns and Threads

Despite the preponderance of commendations, a singular but notable point of critique emerges from the reviews for Clapham North MOT. The concern pertains to the lack of parking facility for customers who wish to drop off their vehicles ahead of their appointment time, which can cause minor inconvenience. This issue, however, is relatively minor compared to the otherwise stellar feedback and does not appear to detract significantly from the overall positive customer experience. It is an isolated note within a chorus of praise, suggesting that if Clapham North MOT could address this logistic aspect, their service offering would be even more seamless.

Frequently asked questions about Clapham North

Can I book my MOT appointment online with Clapham North MOT?

Yes, Clapham North MOT offers an easy and straightforward online booking process for MOT appointments, as highlighted by many customer reviews.

Is Clapham North MOT reliable for both car and motorcycle MOTs?

Absolutely, customers report using Clapham North MOT's services for both car and motorcycle MOTs over several years, consistently describing them as reliable and trustworthy.

Does Clapham North MOT provide good customer service?

According to numerous customer testimonials, Clapham North MOT is praised for its exceptional customer service, marked by friendliness, professionalism, timely work, and transparency about vehicle advisories.

Recent customer reviews and testimonials for Clapham North

Clapham North
Simon Metcalfe
5-Star
a month ago
I have been using this company for 20 years for bike and car mot. They are brilliant. Totally trustworthy and wonderfully friendly Why go anywhere else. Booking a time is now really easy on their website. Thank you all
Clapham North
Eliott Simcock
5-Star
a month ago
Always a fantastic service. Affordable, quick, reliable, and helpful! Have been using their MOT and repairs service for over 5 years now and will continue to do so.
Clapham North
Pierre Blondeau
5-Star
2 months ago
Been going there for both car and motorcycle MOT for past 7 years. I don't even think twice when sxcheduling my MOT. So nice and professionals. The trust is there and hence if they suggest something might have to be done next year, I tend to do it pro-actively before to avoid surprises. Highly recommended.
Read all reviews

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Clapham North's customers had a positive experience.

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Clapham North

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
5
/5
856
reviews
Excellent
Good
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About Clapham North

Car Garages

Clapham North MOT stands as a testament to authentic automotive care in an era where quick fixes have become the norm. Since its foundation in 1960, it has consistently prioritised quality and dedication in both servicing and MOT testing for cars and motorcycles. Their motto, "Modern Service, Traditional Values," perfectly reflects their ethos: a harmonious blend of cutting-edge techniques with the warmth and reliability of traditional service values.

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