Evaluating the overall company reputation of Charlie Yates Golf Course through customer reviews highlights a generally favorable perception but with several areas needing improvement. Customers appreciate the course's scenery and the variety it offers for a nine-hole round, with praise particularly directed at the helpful and accommodating staff. This positive staff interaction extends to the course's policy of inclusiveness, as evidenced by their warm reception of children, contrasting with other local policies. The renovated clubhouse and practice facilities also contribute to an enhanced customer experience. However, recurring concerns mention the condition of the greens and the driving range surface quality. The conditioning of the greens after renovation seems inconsistent, with particular holes, such as the seventh, causing dissatisfaction. Price point is another area of criticism, as some customers perceive the cost as excessive for the course quality and the number of holes. Overall, the course's welcoming atmosphere and staff professionalism are key assets, while attention to maintenance issues could improve the overall customer experience.