Blaze Electric's overall reputation from the provided reviews suggests a professional and efficient service. Customers consistently praise the company for their responsiveness and the expertise of their electricians. The company has shown a capacity for prompt service, addressing issues like flickering lights, faulty outlets, and power restoration effectively and in a timely manner. Electricians from Blaze Electric are noted for their professionalism, courtesy, and tidiness, often performing additional tasks without extra charges. However, their pricing has come under scrutiny, with an instance of perceived overcharging. While the majority of the feedback is positive, this one issue with cost seems to be a point of contention that could affect the company's reputation.
Reviewers consistently highlight the professionalism and responsiveness of Blaze Electric. Several customers mentioned that the company's electricians were prompt, often arriving quickly in emergency situations or for after-hours service. Customers are impressed by the electricians' efficiency in resolving issues, ranging from simple tasks like tightening loose outlets to more complex jobs such as overhauling electrical systems in older buildings. The attention to detail and safety, displayed through services like ensuring a faulty outlet was not indicative of more severe wiring issues, fosters a sense of trust and reliability. The electricians' friendliness, their ability to work within budget, and offer of insights and advice are appreciated. Feedback also frequently commends the fair pricing structure of the service.
Despite the predominantly positive feedback, Blaze Electric has faced criticism regarding their pricing on at least one occasion. A customer reported feeling 'ripped off' after being charged a significant amount for a simple lightbulb replacement, stating that the cost did not align with the value of the service provided. Additionally, while the reviews do not highlight any recurring negative themes, variability in customer experience regarding cost can influence the overall perception of the company's pricing fairness and could potentially deter future business.
According to customer reviews, Blaze Electric has a reputation for prompt responses in emergency situations, with electricians being noted for their efficiency and rapid service delivery.
Many customers find Blaze Electric's rates to be fair and budget-friendly, although there has been an instance where a customer felt overcharged for a relatively minor service.
Customer feedback suggests that Blaze Electric's electricians are thorough in their inspections and repairs, ensuring safety by meticulously checking for possible underlying issues beyond the immediate problem.