Featured review

As of Jun 19, 2024, 132 customers have reviewed this business and rated it 4.8 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

Link to verified review

Biotech Pest Management's customer reviews analysis

BioTech Pest Management has garnered an exceptional reputation based on recent customer reviews, which emphasize the company's professionalism, thoroughness, and effective pest control solutions. The technicians, specifically Dustin and Damien, are consistently praised for their expertise, responsiveness, and courteous demeanor. The positive remarks illustrate a strong customer confidence in the company’s ability to solve pest problems effectively, as evidenced by meticulous examinations for entry points and quality preventative measures implemented. Although there are mentions of higher costs, the consensus is that the services provided are worth the investment. Customers also note excellent communication from both technicians and the front office, contributing to an overall satisfactory experience.

Positive Feedback

Positive aspects in the feedback for BioTech Pest Management are prominent and multifaceted. Customers highlight professional conduct as a standard, with technicians being not only effective but exceptionally communicative and courteous. Specific praise is directed at the company's proactive approach to identifying and sealing pest entry points, surpassing the basic measures of merely setting traps. Customers find value in the comprehensive examinations and tailored treatments, with many attesting to the lasting effectiveness of the pest control work done. The overall sentiment suggests a strong trust in BioTech's expertise, with the added note of pleasant interactions with staff both on-site and within the administrative office.

Concerns and Threads

On the flip side, there are concerns about the cost, with BioTech Pest Management's services noted to be more expensive than some competitors. Some reviews imply that the high costs could be a barrier for certain customers, despite the acknowledgment of superior service quality. As the reviews provided do not highlight any significant patterns of negative experiences, there is a limited scope in gauging consistent customer dissatisfaction. However, it is essential to consider the potential reluctance of cost-conscious customers who might be hesitant to engage with the company due to perceived financial constraints.

Frequently asked questions about Biotech Pest Management

Are BioTech Pest Management’s services cost-effective?

Although BioTech Pest Management is reported to be on the pricier side, reviews consistently affirm that the services provided offer lasting solutions, indicating a long-term cost-effectiveness over temporary fixes.

What can I expect from BioTech technicians during a visit?

Technicians from BioTech are commended for their professionalism, punctuality, and thorough work, including detailed examinations and sealing entry points. They communicate effectively, educate customers about the process, and are friendly and respectful.

How does BioTech Pest Management compare to its competitors?

Customer reviews suggest that BioTech Pest Management exceeds the performance of its competitors by providing more thorough and enduring pest solutions, professional service, and effective customer communication, albeit at a higher price point.

Recent customer reviews and testimonials for Biotech Pest Management

Luke Collin

5-Star

4 months ago

Outstanding service!! Dustin came out to our house to do some major mouse abatement work. He was extremely professional, courteous, responsive, and thorough. I'll wait to confirm the end of mouse activity since it's only been a day, but given the extensive and high-quality work he did, we are very confident our problem has been solved. It's been a much better experience than what we had with another pest company. Thanks to Dustin and the entire Biotech team!

Sukhi Gulati

5-Star

2 months ago

Our tech was very thorough! We called another exterminator before this and all they did was lay traps and poison powder which was ineffective and inconvenient. Biotech did a thorough examination of all possible entry points, were extremely communicative , and instilled confidence. They were more expensive than other options but worth the price.

Ashley Delgado

5-Star

2 months ago

Dustin from BioTech is absolutely phenomenal. We had an emergency need for pest control that also required significant coordination with other contractors, landlords and property managers. Without Dustin, work would not have been completed as quickly and correctly. He is professional, communicative, operates with a sense of urgency and is just generally nice to work with. He made an otherwise very stressful situation less stressful for us and we are so thankful.

Read all reviews

Biotech Pest Management Reviews Summary

Trustguide Rating

What do customers say about Biotech Pest Management?

Own this business?

Featured review

Biotech Pest Management's customer reviews analysis

Positive Feedback

Concerns and Threads

Frequently asked questions about Biotech Pest Management

Are BioTech Pest Management’s services cost-effective?

What can I expect from BioTech technicians during a visit?

How does BioTech Pest Management compare to its competitors?

Recent customer reviews and testimonials for Biotech Pest Management

Satisfaction Score

Overall Rating

About Biotech Pest Management