We’ve always had excellent experiences with Benjamin Franklin in the past (they’re our “go to” plumber choice), but our recent experience with Joe Molina has set that bar even higher. Joe came out to replace a balancing spool in our main shower. Not only did he take the time to listen to our issue and remove/replace the balancing spool (which wasn’t an easy task), but he was courteous and pleasant the entire time. We were also impressed with how much care he put into ensuring that he wasn’t tracking anything through the house. He also listened to several general plumbing questions that we had, and offered opinions and solutions. We ended up replacing our toilet in the guest bathroom as a result of his recommendation, which he was able to perform on the same day (we had considered replacing this toilet previously, but his recommendation convinced us to take the plunge). We can’t recommend Joe or Benjamin Franklin enough! We will definitely be using Benjamin Franklin again in the future, and have no hesitation in recommending them for your plumbing needs