The reviews suggest a mixed reception regarding playing conditions. While some golfers find the greens well-kept and the fairways decent, especially on the east course, there are concerns about parts of the west course being in rough condition with muddy sections and undergoing construction or repair.
The pace of play has been reported to be slow at times, with rounds occasionally reaching around 4.5 hours on less busy days to potentially over 5 hours on weekends due to packed schedules and waiting times at each hole.
Most reviewers praise the customer service at Bear Creek Golf Club. Staff members, from the pro shop to the course attendants, have been highlighted as friendly, helpful, and eager to enhance the golfing experience. Specific commendations have been given to employees who have gone 'above and beyond' for customers.