Ballard Pharmacy Reviews
Rated 4.7 based on 114 Reviews
Pharmacies in New York
226 Prospect Park W, Brooklyn, NY 11215, United States
Published on
January 10, 2024
Last updated
July 10, 2025
Evaluating Ballard Pharmacy through recent reviews reveals a largely positive reputation, especially in the areas of customer service and community-focused care. Clients frequently commend the friendliness and professionalism of the staff, highlighting the pharmacy's commitment to individualized attention and support. The pharmacist, Saj, receives specific praise for his attentive service and ability to assist with insurance issues, enhancing the customer experience. Notably, the affordability of prescriptions at Ballard Pharmacy is a significant attraction for customers, contrasting with prices at larger chains. While the pharmacy appears to be sufficiently stocked, a few mentions of occasional inventory shortages suggest room for logistical improvements. Criticisms mainly target the non-pharmacy departments, particularly the shipping services, where customers report facing indifferent or negative interactions with staff. However, these instances seem to be isolated rather than indicative of the overall company culture.
Many customers report that Ballard Pharmacy offers prescription medications at significantly lower prices than larger chain pharmacies, often highlighting the cost-effectiveness of their prescription purchases.
Yes, reviews consistently underline the pharmacy's personalized service, noting the friendly and professional interactions with staff members who often remember clients by name and provide individualized attention and assistance.
Some customers have indicated there can be occasional inventory shortages. Additionally, a few reviews have expressed concerns regarding customer service interactions, specifically within the shipping and returns department, though such feedback appears to be relatively infrequent compared to the positive experiences reported.
