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Ad Plumbing Heating & Electrical

Ad Plumbing Heating & Electrical Reviews Summary

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Plumbers | Manchester

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220 Kingsway, Burnage, Manchester M19 1DD

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Ad Plumbing Heating & Electrical?

As of Mar 13, 2024, 70 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Ad Plumbing Heating & Electrical's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
February 22, 2024
Last updated
March 13, 2024

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Ad Plumbing Heating & Electrical's customer reviews analysis

AD Plumbing Heating and Electrical has garnered a reputation for providing swift and dependable service across various plumbing emergencies and tasks. One of the standout characteristics repeatedly mentioned in customer reviews is the speed and responsiveness of the service provider, particularly in emergencies, with mentions of Adam arriving within minutes to hours of being called. His transparent and fair pricing strategy is also commended, with many customers highlighting the value for money and appreciation for upholding quoted prices despite unforeseen complications. The reviews consistently reflect a positive customer experience, with Adam being praised for his professionalism, approachability, and informative attitude. There is a recurrent mention of respect for customers' homes and clear communication throughout the service process.

Positive Feedback

The company has established a positive customer perception primarily through its prompt response times and reliable completion of emergency repairs. Reviews consistently emphasize the rapid arrival of Adam, sometimes as quickly as within ten minutes for crises such as burst pipes. This immediate reaction to urgent situations is a crucial aspect of positive feedback. Moreover, customers have consistently noted his courteous nature, mentioning that he is tidy, respectful, and provides educational insights into potential issues and maintenance. Adam's open communication regarding pricing and the process of repairs, including aftercare and future recommendations, bolsters trust and satisfaction among customers, establishing him as a preferred choice for return services.

Concerns and Threads

While the reviews provided do not mention any significant negative aspects, it is important to be cognizant of potential pitfalls typical in trades such as plumbing and electrical work. These could include the risk of miscommunication regarding availability for non-emergencies, possible scheduling issues during peak demand periods, or unforeseen complications with repairs that could affect customer satisfaction. However, no such issues have been reported in the provided customer feedback, which suggests that AD Plumbing Heating and Electrical may effectively mitigate common concerns in the industry.

Frequently asked questions about Ad Plumbing Heating & Electrical

How quickly can I expect AD Plumbing Heating and Electrical to respond in case of an emergency?

Based on customer reviews, AD Plumbing Heating and Electrical has a record of responding extremely quickly to emergencies, with arrival times ranging from within minutes to within the hour, depending on the situation.

Are the pricing and quotes from AD Plumbing Heating and Electrical reliable?

Customers report a high level of satisfaction with the transparency and reliability of pricing. The company is known to provide upfront fixed pricing and to honor the quoted prices, even when unforeseen complications arise.

Does AD Plumbing Heating and Electrical provide education on issues and maintenance to customers?

Yes, reviews indicate that Adam not only fixes the immediate problems but also takes the time to explain the issues, how to prevent future occurrences, and provides aftercare advice, making customers feel well-informed and equipped.

Recent customer reviews and testimonials for Ad Plumbing Heating & Electrical

Ad Plumbing Heating & Electrical
dariush D
5-Star
a month ago
Fantastic service and value for money, called Adam out to my leaking boiler and leaking stop tap. Stuck to the fixed price he told us even though it took longer than expected and there was unexpected problems. A very refreshing experience with an incredibly trustworthy experienced engineer. We've had bad experiences with tradesmen in the past when they say they will come out to look free of charge but then up the price to a crazy figure when they arrive. Adam was very transparent from the start and charged us a quoted price for upto the first one hour and as soon as he diagnosed the issue was about to give us a fixed price from the complete job discounting the first hour rate for us. Very grateful and will definitely recommend to all. Many thanks!
Ad Plumbing Heating & Electrical
SalMcr
5-Star
3 days ago
Adam was fantastic a real life saver as I had an emergency late night drain pipe leakage under the kitchen sink. I called him laid around 10:30 and he came up immediately and was at my house within 20 minutes and was a grafter hardworking and even showed me how to fix the problem myself if it happened again. A real gem of a guy untrue professional at his job. He was kind polite clean and fully explained the problem the fix and after care also.
Ad Plumbing Heating & Electrical
Kieran Boleman
5-Star
2 weeks ago
Messaged Adam at 8am about my broken electric shower, by 11am it was fixed! He replaced the faulty part with a spare he had in the van. Properly genuine nice guy and did a great job. I’ll definitely be calling Adam again should I have any issues with anything
Read all reviews

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Ad Plumbing Heating & Electrical's customers had a positive experience.

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Ad Plumbing Heating & Electrical

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.9
/5
70
reviews
Excellent
Good
Average
Fair
Poor
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About Ad Plumbing Heating & Electrical

Plumbers

Available 24/7 fixed rate transparent costing, plumbing, heating, gas and electrical experts with over 20 years of experience.We are the go to rapid service provider and consider ourself an authority for any type plumbing and heating repair.Emergency Callout, Boiler repairs, pipe leaks, shower leaks, toilet leaks, shower sealing, tripped switches, dripping taps and blocked drains/toilets.Professional and friendly service at all times, whilst maintaining the highest quality of work.Simply call - 07500002379- Free Phone Consultation- Family Run Business- Local Business = Local Rates- Over 200+ Positive Reviews on Google/Yell/Facebook/Trustpilot- Affordable Prices- Gas Safety Registered- 5 Star Service- Fixed Prices- Fully insured

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