A1 Plus Electrical, Heating and Air appears to be highly regarded for its responsiveness, professionalism, and quality of service. Customers consistently praise the company for its same-day service and the knowledgeable, courteous demeanor of its technicians, such as Matt Hartman, Neil Vargas, Sergio, Roy, Jose, and Matthew Bryce. The technicians are commended for being accommodating, thorough, and for offering a range of options to suit individual budgets. Customers also appreciate the respect shown to their homes (e.g. wearing shoe covers on rainy days). Despite these positives, there are occasional grievances over scheduling issues and pricing concerns, indicating a need for improvement in time management and possibly more competitive pricing strategies. However, the professionalism of the staff seems to mitigate some of the frustration related to these downsides. Overall, customer feedback points towards a trusted company dedicated to efficient problem-solving and customer education, albeit with some opportunities to refine its service delivery process.