A Plus Garage Door Corp has garnered a positive reputation based on customer reviews, which repeatedly commend their prompt, courteous, and professional service. There is a recurrent appreciation for the company's honest and conservative approach to repairs, particularly in cases where other competitors have suggested more expensive work. The technical proficiency of the staff, specifically Hamid and Ed, is often highlighted, with instances of rapid response times and same-day resolutions contributing to customer satisfaction. Moreover, the transparency and accuracy in quoting prices, as well as adherence to quoted estimates, appear to bolster their credibility and reaffirm their customer-centric approach.
Key positive customer feedback for A Plus Garage Door Corp underscores the company's reliability and technical excellence. The firm's swift responsiveness, with technicians like Ed arriving quickly and sometimes within mere minutes of a call, resonates well with clients. Moreover, customers appreciate the integrity displayed in service assessments, where A Plus Garage Door opts for necessary repairs rather than promoting unnecessary replacements. This principled approach, coupled with reasonable pricing, builds trust and loyalty. Hamid's direct engagement with customers, as well as the team's adherence to safety protocols, is also praised. Notably, the lasting quality of installations, evident from follow-up calls even after many years, suggests that A Plus Garage Door delivers enduring value.
While overwhelmingly positive, there are negligible mentions of directly negative experiences in the customer feedback. Any potential criticism is not overtly apparent in the provided reviews, indicating that any negative aspects, should they exist, are either rare or not severe enough to be noteworthy for the reviewers. Without explicit negative reviews, it is challenging to offer a balanced critique on areas where A Plus Garage Door Corp may need improvement. Nevertheless, this lack of critical feedback may itself be indicative of a consistently high-performing company in terms of customer service and technical ability.
According to customer reviews, A Plus Garage Door Corp is highly responsive to urgent service requests, often accommodating same-day service and demonstrating rapid response times, with instances of technicians arriving within 10 minutes to an hour of contact.
Customers have consistently reported that A Plus Garage Door Corp provides accurate estimates over the phone, adheres to the quoted prices, and often charges reasonable rates for their services, contributing to a trustworthy pricing reputation.
Customer testimonials indicate that A Plus Garage Door Corp's technicians, like Ed, follow necessary safety and health protocols, a detail that has been particularly appreciated during the COVID-19 pandemic.