281 Hair - Hairdressers Glasgow logo

281 Hair Reviews Summary

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Hairdressers | Glasgow

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First Floor, 1/2, 281 Sauchiehall St, Glasgow G2 3HQ

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about 281 Hair?

As of May 16, 2024, 1112 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of 281 Hair's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

couldn’t say one bad thing

amazed by the service and quality

amazing job

really happy with my haircut

end result was stunning

The cuts are even better

really happy with the result

lighten my hair way above

IN LOVE with my hair

so happy with it

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
March 20, 2024
Last updated
May 16, 2024

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281 Hair's customer reviews analysis

281 Hair - Hairdressers Glasgow has garnered a stellar reputation based on customer reviews, which reflect a highly positive customer experience. The salient aspects that consistently emerge are the hairdressers' professionalism, attention to detail, and personal care during service. The staff, notably Kayleigh, Danni, Abbie, Lesley, Cat, Beth, and Catriona, have been praised for their consultative approach, clearly communicating and thoroughly explaining processes to customers. The salon's ability to perform high-quality colour corrections seems to be a recurrent theme, with multiple instances of clients expressing relief and satisfaction after having had previous negative experiences elsewhere. Not only are technical skills like cutting, colouring, and balayaging highlighted, but so are the soft skills of the staff, such as friendliness, attentiveness, and the capacity to create a pleasant salon atmosphere. Additionally, the quality of products used during services has not gone unnoticed, adding to the overall satisfaction and the health and aesthetic appeal of the customers' hair.

Positive Feedback

Positive customer feedback for 281 Hair - Hairdressers Glasgow is markedly consistent in several key areas. Firstly, the depth of expertise in services such as hair colouring, highlighting, balayage, and particularly colour correction stands out, with numerous clients noting the meticulous care taken during these prolonged and complex treatments. Hairdressers are commended for their consultative and informative approach, which involves pre-service patch tests, detailed discussions on desired outcomes, and careful consideration of hair health. The professionalism and personal touch provided by staff members has evidently contributed to a vibrant and welcoming salon environment that customers find pleasing. The quality of the haircut, the performance of the hairdressers, as well as the pleasant scent and feel of the products used have been repeatedly praised. Moreover, the talent and skill of the specialists, especially in understanding customer wishes from minimal guidance, are cited as reasons for return visits and recommendations.

Concerns and Threads

The feedback provided does not present any noteworthy negative aspects of the customer experience at 281 Hair - Hairdressers Glasgow. The absence of critical reviews suggests that the salon maintains high service standards and manages expectations effectively. However, it should be noted that a lack of negative reviews does not preclude the potential for occasional dissatisfaction, and the salon should continue to seek honest feedback to ensure all client needs are met and services are consistently improved upon.

Frequently asked questions about 281 Hair

Do 281 Hair stylists provide consultations before performing hair treatments?

Yes, hairdressers at 281 Hair offer consultations and patch tests before performing treatments to advise on what's best for the client's hair and to clearly explain the process, ensuring customer understanding and satisfaction.

Can I trust 281 Hair for colour corrections?

Based on customer feedback, 281 Hair appears to specialize in successful colour corrections, with experienced stylists who take the time to perform detailed, strand-by-strand work, restoring hair to desirable outcomes.

Is the staff at 281 Hair approachable and professional?

Reviews frequently highlight the welcoming, friendly, and professional nature of the staff at 281 Hair. The hairdressers are praised for their ability to listen to client needs, offer valuable advice, and create a comfortable salon experience.

Recent customer reviews and testimonials for 281 Hair

281 Hair
Rachel Johnstone
5-Star
3 months ago
Had my colour correcting appointment with Kayleigh today and couldn’t say one bad thing. Had my patch test and consultation the week before and she had a look at my hair and told me what she would advise doing for the benefit of my hair. Very informative and explained the process to me. Then had my appointment today and she is absolutely lovely and professional. Chatted me through every step of the process and was very detail oriented. Took exactly what I was wanting on board and produced great results. A really good hairdresser and I will definitely be going back. All the staff are lovely and a clean space. Really good products used and my hair feels great 👍🏻
281 Hair
Dana Y
5-Star
a month ago
This is my first time coming here, and i am just amazed by the service and quality of haircuts. Danni did an awesome job and I am very happy with the result she is so patient, professional with the hair and cheerful personality which I really loved about herself. Honestly I 💯 recommend this place go there and see the beauty and magic of the work and great service they deliver you won’t get disappointed. I am super satisfied with my hair and will definitely go there again. ✨
281 Hair
Eva Barcelona
5-Star
10 months ago
I had an appointment with Abbie because my hair was destroyed after an appointment in other salon. I can’t stress enough the amazing job that she did. My hair now looks amazing and I love the result. I still can’t believe how good it looks after going to 281. No doubts I’ll go to her everytime I have to have my hair done from now on. Services: Hair highlighting, Hair coloring, Balayage
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of 281 Hair's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%
More details
281 Hair

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.9
/5
1112
reviews
Excellent
Good
Average
Fair
Poor
More details

About 281 Hair

Hairdressers
281 Hair is the premier Glasgow city centre salon ofrering a bespoke 1-2-1 specialised 5 star service! We use the highest quality products on the market! We cant wait to see you all in the salon soon! ❤❤❤
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