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1-800-Got-Junk? San Francisco Bay

1-800-Got-Junk? San Francisco Bay Reviews Summary

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Rubbish Removal | San Francisco, CA

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Trustguide Rating

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A
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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about 1-800-Got-Junk? San Francisco Bay?

As of Mar 13, 2024, 3673 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of 1-800-Got-Junk? San Francisco Bay's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
February 20, 2024
Last updated
March 13, 2024

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1-800-Got-Junk? San Francisco Bay's customer reviews analysis

Evaluating the reviews for 1-800-GOT-JUNK? San Francisco Bay, the overall company reputation appears to be highly positive. Customers consistently note the timely arrival of teams, highlighting punctuality as a strong suit of the company. A recurring theme in the feedback is the courtesy and professionalism of the staff. Service teams, often referred to by name, are praised for their politeness, efficiency, and helpful demeanor. This personal recognition suggests a workforce that leaves a lasting positive impression on clients, further bolstering the firm's image. Notably, customers have mentioned the effectiveness of the service during emotionally challenging times, indicating a sensitivity and adaptability to various customer needs and circumstances. The ability to save clients money and prevent them from hoarding is another positive aspect frequently mentioned, suggesting not only a robust service but one that provides value for money. These insights, drawn from recent testimonials, point towards a solidly favorable customer experience that enhances the company's reputation in the San Francisco Bay area.

Positive Feedback

Positive customer feedback for 1-800-GOT-JUNK? San Francisco Bay focuses on several key aspects of the service. Time efficiency stands out, with teams frequently commended for quick response and swift job completion, often perceived as exceeding client expectations. The human element plays a crucial role, with crew members such as Patrick, Greg, Kevin, John P., Ming, and others receiving commendation by name for their kindness and professionalism. This level of personalized service contributes significantly to customer satisfaction. The company's pricing transparency and fair value—demonstrated by a minimal additional charge for an extra truck—receive positive mentions. Clients dealing with stressful situations like bereavement or significant life changes take particular note of the emotional intelligence and supportiveness displayed by the service teams, highlighting their contribution to making difficult tasks more manageable.

Concerns and Threads

The provided reviews for 1-800-GOT-JUNK? San Francisco Bay do not present explicit negative feedback. Clients' experiences, as portrayed in these testimonials, are uniformly positive, with no direct criticisms or suggestions for improvement identified. It's possible that any less-than-positive reviews are simply not included in this selection, or that the company's service level is consistent enough to elicit predominantly favorable responses. Nevertheless, it remains essential for 1-800-GOT-JUNK? to continue to monitor and address all customer feedback to maintain their high service standards and ensure that they are consistently meeting all client expectations.

Frequently asked questions about 1-800-Got-Junk? San Francisco Bay

How punctual is the 1-800-GOT-JUNK? service in the San Francisco Bay area?

Customer reviews consistently praise the punctuality of the 1-800-GOT-JUNK? teams, noting that they arrive on time for scheduled appointments.

What kind of customer service can I expect from the staff at 1-800-GOT-JUNK?

Reviews highlight the staff as being courteous, professional, and efficient. Team members are often mentioned by name, which suggests that they provide a personalized service that resonates well with customers.

Is 1-800-GOT-JUNK? San Francisco Bay affordable and efficient in terms of service?

Customers express satisfaction with the value for money, emphasizing fair pricing practices and efficient service execution, even noting that the company helps to save money where possible.

Recent customer reviews and testimonials for 1-800-Got-Junk? San Francisco Bay

1-800-Got-Junk? San Francisco Bay
Katie Jane
5-Star
5 months ago
They arrived right on time and we’re super sweet. We needed an extra truck and the only charged me $40 more! Patrick, Greg and Kevin were so sweet and helpful. I will use this service again for sure…kept me from being a total hoarder.
1-800-Got-Junk? San Francisco Bay
Lindsay Przybylski
5-Star
3 months ago
John P. and Ming were incredibly kind and helpful. They moved all of my garbage (which was a lot) within 15 minutes. They were polite and courteous. I highly recommend them. Service: House & garage cleanouts
1-800-Got-Junk? San Francisco Bay
Gabriela Roe
5-Star
a month ago
Fidel G and Tony L were so helpful and kind. My family and I are dealing with the sudden loss of our father and they couldn’t have been better to us. They made this daunting task of cleaning out my parents place a little easier. We will definitely be using this service again! Thank you from the bottom of my heart.
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of 1-800-Got-Junk? San Francisco Bay's customers had a positive experience.

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1-800-Got-Junk? San Francisco Bay

Overall Rating

TrustScore®
A+
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Verified by
Trustguide®
Overall Rating
4.9
/5
3673
reviews
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About 1-800-Got-Junk? San Francisco Bay

Rubbish Removal

At 1-800-GOT-JUNK? San Francisco Bay, your local junk removal experts just point and junk disappears! When you book a free onsite estimate our friendly uniformed truck teams quote you an upfront price. If you agree to our price we load all the items you want removed - wherever they are located - into our big shiny trucks and finish by cleaning up the area. We offer No Contact Junk Removal service - we only touch what we carry away. Plus it's not just junk to us! We do our best to donate and recycle as much as we can. Since 1989 we've saved over 1.5 billion pounds of junk from the landfill.

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