Zinc Occasions Reviews Summary

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Wedding Planners | Manchester

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48 Cambrian St, Manchester M40 7EG

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Zinc Occasions?

As of Apr 25, 2024, 68 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Zinc Occasions's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

amazing  and we had such positive feedback

amazing job on my decor

beautiful work was exceptional

deco was stunning and the food was delicious

Exceptional service!

food was throughly enjoyed by all

stunning and the food was delicious

the decor was so intricate and stunning

the event run ahead of schedule

They took all the stress out of the day

Truly delicious

turned my dreams into reality

Very disappointed with lack of professionalism

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 25, 2024
Last updated
April 25, 2024

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Zinc Occasions's customer reviews analysis

Zinc Occasions is portrayed with a generally positive reputation based on recent customer reviews. A common theme is the apparent satisfaction with the event planning and coordination by Ibrar and his team, which seems to have a substantial and favorable impact on the overall customer experience. Recurring positive notes include elaborate decor, exceptional food quality, and efficient execution of events which were often tailored to personal theming desires, such as an 'enchanted forest' theme. The company is frequently praised for its hands-on approach, professional demeanor, and the ability to deliver a seamless experience, converting visions into reality. However, some contrasting feedback pierces through with concerns about a lack of professionalism and communication. A particular instance of dissatisfaction emerged due to unresponsiveness regarding a request for house decorations for a wedding, tarnishing the otherwise stellar image of customer service.

Positive Feedback

The positive aspects gleaned from customer feedback for Zinc Occasions are quite clear-cut. A myriad of customers have lauded the quality and taste of the food provided at their events, with some guests remembering the cuisine years later. Decoration is another strong suit of the company, with customers expressing delight in the aesthetic appeal and adherence to their vision, noted in themes like 'enchanted forest' and custom stage decor. The coordination and event management receive high marks for efficiency, allowing families to enjoy their celebrations without stress. The emotional intelligence of the team, particularly Ibrar's understanding approach, seems to add to a customer's sense of ease during event planning.

Concerns and Threads

Amidst the overwhelming commendations lies a vein of criticism primarily focused on professionalism and communication lapses. The standout complaint revolves around an unmet expectation for house decorations, with the customer feeling ignored after an initial request was followed by a lack of response. This points to an inconsistency in customer engagement and might suggest potential gaps in their operations systems or follow-up processes. While this instance is isolated within the provided reviews, it marks an area for Zinc Occasions to address to avoid tainting its otherwise positive image.

Frequently asked questions about Zinc Occasions

What kind of events does Zinc Occasions specialize in?

Zinc Occasions specializes in a range of events with a particular focus on weddings, providing services such as decoration, catering, and event coordination. They are capable of tailoring themes and decor to the individual preferences of their clients.

How have past customers rated the food provided by Zinc Occasions?

Past customers have rated the food provided by Zinc Occasions as exceptional, highlighting it as a memorable aspect of their events. The company has been noted for its delicious menu options and the quality of food served.

What should I do if I experience communication issues with Zinc Occasions?

If you encounter any communication issues, it is recommended to reach out to them through multiple channels or request a face-to-face meeting to clarify your requirements and ensure your needs are being addressed in a timely manner.

Recent customer reviews and testimonials for Zinc Occasions

Zinc Occasions
Jia Ali
5-Star
5 days ago
Ibrar and the entire Zinc team were only the best, and they turned my dreams into reality for my wedding. I got married at the stunning Devonshire Dome in Buxton back in February 2024. Not only did my guests enjoy the event, but I as the bride also had a lot of fun! The event ran very smoothly, everything and everyone were taken care of, the decor was so intricate and stunning, and oh my goodness the food was immaculate!!!! I’ve known Ibrar for a very long time now, and he also planned my brother’s “lockdown” wedding in such a beautiful way. If you’re looking for a stress-free event planner, without having to compromise the quality and standard of your dreams, then do yourself a favour and book Zinc Occasions. There is no way you’d be disappointed. Thank you Brother Ibrar and the entire team of Zinc Occasions ♥️
Zinc Occasions
Nadia Ahmad
5-Star
6 months ago
Had Zinc Occasions for my wedding day at Tatton Park. Ibrar was really accommodating and even changed things around for us. He did an amazing job on my decor. I had asked for an enchanted forest theme and he delivered. The food was also amazing. I have people still talking about the wedding decor, the food and the atmosphere 4 years on, saying how it was some of the best food they had tasted at a wedding. They also did my brothers wedding & everything was great. Would definitely recommend. We had a really good experience and got what we wanted.
Zinc Occasions
Seema Chohan
5-Star
6 months ago
Exceptional service!! The team ensured my event ran smoothly from the table setting, to the delicious food which was served piping hot and exactly on time to the excellent choice of plated desserts. The extensive menu choice had many people asking who the caterer was as the food was throughly enjoyed by all. The staff were professional, approachable and extremely hands on, they left the facilities in immaculate condition and I could not recommend this team highly enough.
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Zinc Occasions's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%
More details
Zinc Occasions

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.5
/5
68
reviews
Excellent
Good
Average
Fair
Poor
More details

About Zinc Occasions

Wedding Planners
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