The reviews for triyoga Camden reflect a multi-faceted reputation, with some patrons expressing commendation for the staff's accommodating attitude, especially when rescheduling classes due to illness, as well as positive remarks about the quality of the instructors and the beneficial impact of the classes on students' well-being. However, concerns about the studio's hygiene, particularly odors in the hot yoga studio, have notably marred the experience for some. Instances of administrative issues, including difficulties in cancelling automatic payments and dissatisfaction with customer service in managing memberships post-injury, also surface as pain points. While some customers feel that the studio is not ideal for complete beginners, others have lauded the diverse course offerings and experienced teachers that contribute positively to their yoga journey. The company's reputation thus appears to hinge on strong points of instructor quality and class effectiveness, countered by significant operational and customer service challenges that need addressing.
Positive aspects of customer feedback emphasize the quality and dedication of triyoga Camden's instructors, who are often described as experienced, friendly, and capable of creating a calming and safe atmosphere conducive to relaxation and recharging. Positive remarks also underline the studio's cleanliness, the variety of available courses and class styles, and the accommodating nature of the staff in assisting with rescheduling and membership adjustments. These elements contribute significantly to customer satisfaction, with some clients transitioning from introductory offers to continued membership due to these positive experiences. The inclusivity for varying experience levels, highlighted by individualized attention and class modifications from instructors like Christine, is also met with appreciation.
Negative feedback for triyoga Camden centers on several key concerns. Hygiene stands as a primary issue, with multiple reviews describing off-putting odors in hot yoga studios, which negatively affect the customer experience. Customer service challenges arise in scenarios such as improper debiting for services not utilized and inflexible policies regarding membership pauses due to injury, both of which lead to financial grievances and tarnish the company's reputation. Operational mishaps, such as oversold classes resulting in turned-away patrons and a lack of clear guidance for first-time visitors, are additional sources of frustration. Lastly, certain beginner-level classes are criticized for lacking in-depth instruction, indicating a possible variation in class quality across the service range.
You will need to bring your own towel and wear a t-shirt and shorts. The facility provides lockers and showers equipped with shampoo and shower gel.
Yes, according to customer feedback, the staff at triyoga Camden are accommodating and may assist in rescheduling your class if you're unwell.
While some customers experienced issues with cancellations and billing, it is advisable to directly contact triyoga Camden's customer service for resolution. Ensure to keep records of communication for any follow-ups if needed.
The yoga studio / wellness centre at Camden is a beautiful renovated Victorian warehouse – originally a piano factory – with high ceilings, natural light and lots of space. The centre includes:5 yoga studios including a far infrared heated studioPilates and Gyrotonic studioBarre studio6 treatment rooms for massages, osteo and holistic therapiesFar infrared sauna (free to use and closes 15 minutes before the centre closes)Meditation roomCaféDisabled access (please ask for assistance)Yoga + lifestyle shopClasses also live-streamed from the studios via Zoom
