I originally wasn't going to do this review but it is very disheartening after seeing that the stylist Jasmine is still working there after all the damage she did to my hair. As well I just want to warn potential new clients especially if you care about your hair not to book with her or just to think twice before booking with her. I had originally been scheduled to see my usual hairdresser, but she left this salon. Because I didn't want to reschedule I went ahead in had it booked with someone else. I figured they wouldn't just hire such a careless and unqualified stylist given how expensive this salon is. Before going to the salon my hair was platinum blonde and simply needed a root touch-up. When I left the salon, my hair was dark brown and the pain I felt in my scalp was excruciating. I went back for them to correct the color, which I still was not 100% satisfied with, and when I arrived home I found out on my own that half of my hair was burnt off. It is completely unprofessional for Jasmine to not have made me aware of the extreme hair loss and still found it appropriate to charge me. This was 4 months ago and I still have not been able to regain my curl pattern nor been able to style my hair as I loved to do so before. Even though they provided me a refund this huge and reckless mistake has taken a toll on my mental health and to see that she still works there makes me very uneasy for other clients that see her. I should add that Jasmine never once offered me an apology or demonstrated any sort of empathy. I have provided images that are hard for me to make public but is important for those who care for their hair and are scheduled with Jasmine at this salon.