The evaluations of Soho Acupuncture Center present a largely positive company reputation, with notable praise for the personalized and effective treatments offered by Dr. Diem and his team. Several recurring themes encompass the professionalism, kindness, and attentiveness of the practitioners, particularly Dr. Diem and Ming, who are frequently mentioned for their expertise and thorough approach to addressing a variety of health issues. Many testimonials commend the center for providing relief from chronic conditions and highlighting its clean and peaceful environment. However, a few reviews reflect negative experiences, where customers felt that the treatments were ineffective, overpriced, and managed unprofessionally. These reviews account for dissatisfaction with the services and outcomes, including instances of a perceived lack of care from the staff and disappointment in the lack of progress after multiple sessions.
The positive feedback for Soho Acupuncture Center underscores several key aspects of their customer service and treatment quality. Customers speak highly of the personalized care they receive, which includes detailed assessment, tracking of progress in a 'journal,' and tailored advice for self-management. Dr. Diem, in particular, is often commended for his skill in acupuncture and deep tissue massage, and for providing results where other practitioners have not. Success stories range from curing life-threatening viruses to complete relief from chronic pains, such as back issues and Muscle Tension Dysphonia. The environment of the center also contributes to the customer experience, with mentions of it being clean, peaceful, and comfortable. Additionally, the herbal remedies and dietary advice offered appear to have been transformative for some, with gratitude expressed for restored health and well-being.
Despite the overwhelmingly positive feedback, Soho Acupuncture Center does face criticism from a segment of its client base. The key negative aspects in the customer feedback include perceptions of the center as money-driven and unprofessional. One customer noted a lack of relief despite substantial investment into treatments, stating a preference for a naturopathic approach. Furthermore, concerns were raised about the process of removing acupuncture needles, with one customer feeling unsafe due to an unprofessional and unsanitized procedure and complaints about needles left unremoved. Dissatisfaction also emerges regarding the lack of personalized care or the center's reluctance to provide refunds and address customer dissatisfaction. These issues have led to some questioning the authenticity of positive reviews and expressing regret for choosing the center's services.
Yes, many customers report that Soho Acupuncture Center offers personalized treatment plans with detailed assessments and progress tracking to address individual health concerns.
According to several reviews, the center has been successful in treating various chronic pain conditions with customers experiencing significant relief and long-term improvements.
The reviews frequently mention Dr. Diem as a skilled and knowledgeable practitioner, implying that the staff includes professional and experienced acupuncturists, although specific qualifications are not detailed in the reviews provided.
We provided Acupuncture and Chinese Herbs in our center to help all types of ailments. The business has established since 1986.
