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Pure Skin & Holistics Reviews Summary

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Beauty Salons | Liverpool

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12 Rodney St, Liverpool L1 2TE

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Pure Skin & Holistics?

As of Jul 08, 2024, 111 customers have reviewed this business and rated it 5 Star out of 5. Trustguide conducted an in-depth analysis of Pure Skin & Holistics's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

absolutely what I needed

really happy with the services

truly amazing

felt so relaxed

lovely relaxing experience

never leave disappointed

make such a visible difference

lovely and relaxing place

felt really relaxed

feeling refreshed

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
July 8, 2024
Last updated
July 8, 2024

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Pure Skin & Holistics's customer reviews analysis

Evaluating the reviews provided for Pure Skin & Holistics, the company appears to have a strong reputation for delivering relaxing and high-quality spa services. Customers have expressed substantial satisfaction with treatments such as hot stone massages, facials, back massages, chemical peels, and led face masks. The ambient atmosphere, including soothing music and calming lights, has been frequently praised for enhancing the relaxation experience. The level of professionalism from the staff, especially those named such as Aj and Anthony, has also been highlighted as a critical factor contributing to the overall satisfaction. The sentiment of feeling 'at ease' and the desire to return for follow-up treatments suggest that customer retention is high.

Positive Feedback

The prevalent positive aspects from customer feedback include the skilled and professional service provided by staff, particularly by individuals named in the reviews, which denotes a personal touch and connection with clients. The spa environment is consistently described as relaxing and conducive to the premium experiences clients anticipate from such establishments. Customers repeatedly commend the cleanliness of the clinic and the adeptness of the therapists, with services like massages and facials often described as 'amazing'. Furthermore, the willingness of the staff to accommodate clients, even during busy periods, represents strong customer service dedication.

Concerns and Threads

Despite the overwhelmingly positive reviews, there are no explicit negative aspects mentioned in the customer feedback provided. The absence of criticism indicates a well-managed business with attentive service to details and client satisfaction. However, the lack of any negative points in the feedback may also limit a comprehensive assessment of areas for improvement. For a more balanced view and constructive feedback, it would be beneficial to consider any less positive reviews, should they exist.

Frequently asked questions about Pure Skin & Holistics

What types of treatments are most recommended at Pure Skin & Holistics?

Based on customer reviews, highly recommended treatments include hot stone body massages, facials, back massages, chemical peels, and led face masks. Customers find these services exceptionally relaxing and beneficial.

Are the services at Pure Skin & Holistics suitable for gifts?

Yes, services at Pure Skin & Holistics are well-received as gifts, as evidenced by customers who received treatments as presents from relatives and praised the experience.

Is the staff at Pure Skin & Holistics professional and accommodating?

The staff at Pure Skin & Holistics is consistently described as being professional, attentive, and courteous. Reviews often mention the staff's ability to make clients feel at ease and ensure a comfortable and relaxing experience.

Recent customer reviews and testimonials for Pure Skin & Holistics

Pure Skin & Holistics
Cristina B
5-Star
a month ago
I had a whole hot stone body massage. It was absolutely what I needed! The atmosphere, the music and the little lights make the whole experience relaxing. I would definitely recommend for a relaxing massage to treat yourself! 🧡
Pure Skin & Holistics
Christel Muzangi
5-Star
2 months ago
Thank you so much for My facial! This was my first time here as a gift from my cousin and I was really happy with the services I received. I felt relaxed I could have easily napped during the facial. I will definitely be going back here again
Pure Skin & Holistics
Nicki
5-Star
a week ago
What an amazing experience, was totally made to feel at ease and shown kindess and courteous. The facial & back massage was truly amazing and we loved the experience and professionalism shown by Aj. Highly recc to any customers.
Read all reviews

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Pure Skin & Holistics's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%
More details
Pure Skin & Holistics

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
5
/5
111
reviews
Excellent
Good
Average
Fair
Poor
More details

About Pure Skin & Holistics

Beauty Salons
We offer professional skin, beauty & massage treatments at an affordable price in Liverpool City Center, Merseyside. We are unique in offering clinical skin treatments to target all skin concerns. While also being able to provide the best beauty & holistic massage services. So whether it’s facials, microneedling, chemical peels, massages or eyebrow waxing…we offer it all…and more!
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