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Pro Em National Events Services

Pro Em National Events Services Reviews Summary

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Event Management Companies | Phoenix, AZ

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1450 E Grant St, Phoenix, AZ 85034, United States

Trustguide Rating

TrustScore®
A+
A
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C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Pro Em National Events Services?

As of Mar 13, 2024, 216 customers have reviewed this business and rated it 4.2 Star out of 5. Trustguide conducted an in-depth analysis of Pro Em National Events Services's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
February 25, 2024
Last updated
March 13, 2024

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Pro Em National Events Services's customer reviews analysis

Upon careful examination of the customer and employee reviews of PRO EM National Event Services, there appears to be a mixed overall impression of the company. Some employees commend the company for its flexibility in scheduling and the variety of events they service, with a particular appreciation for the management support and opportunity to earn extra income. Others highlight PRO EM as an accessible employer for individuals seeking temporary or part-time work in various roles, ranging from security to event coordination, and note the added benefits for students, retirees, or those looking for supplemental work. In contrast, there are serious concerns raised about the company's operations and employee treatment. Complaints citing unprofessional behavior, unsatisfactory experiences with staff, improper dismissal practices, and inadequate event planning suggest that the company may have significant areas to improve. These contrasting reviews indicate multifaceted customer and employee experiences, which may reflect on the processes and culture within PRO EM National Event Services.

Positive Feedback

The positive aspects evident in the feedback for PRO EM National Event Services include the company's provision of a flexible work schedule, especially for those looking for part-time or supplementary income, such as students or individuals with other primary occupations. The array of events covered, including concerts, sporting events, and private gatherings, is appreciated for providing workers with an exciting and diverse working environment. There are commendations for the staff who are considered helpful and courteous, with specific employees being singled out for their exceptional service. Management is lauded for being supportive, and the company is portrayed as a constructive place for career progression. For those requiring immediate employment, PRO EM is praised for its straightforward hiring process and the variety of job roles available.

Concerns and Threads

On the downside, some reviewers express dissatisfaction with both the company's employment practices and event management logistics. There are reports of unprofessional behavior by PRO EM staff, particularly incidents involving intimidation and potential safety concerns for members of the public. Such experiences suggest lapses in the company's hiring and staff training procedures, potentially endangering the company's reputation. There are grievances from individuals who feel unfairly dismissed or not compensated for their time, which points to potential managerial and communication issues within the company. Negative comments about event planning, especially concerning parking logistics, indicate that operational management may need to be scrutinized and improved to prevent staff from being placed in challenging situations without adequate support. Lastly, the authenticity of some positive reviews is questioned, which could cast doubt on the veracity of the company's portrayal and the consistency of the work environment.

Frequently asked questions about Pro Em National Events Services

Does PRO EM National Event Services offer flexible work hours?

Yes, PRO EM National Event Services provides a flexible schedule, making it suitable for individuals such as grad students, retirees, or those seeking part-time work to accommodate other commitments.

What types of events does PRO EM National Event Services staff typically work at?

PRO EM staff can work at a wide variety of events, including concerts, sporting events, private events, and large-scale events like the Waste Management open.

Have there been any concerns regarding PRO EM's employment practices?

Some reviewers have expressed issues concerning unprofessional behavior by staff members and management practices, including unfair dismissal and lack of compensation for time or expenses. These are areas potential employees may wish to investigate further.

Recent customer reviews and testimonials for Pro Em National Events Services

Pro Em National Events Services
Sophie
5-Star
2 months ago
Great place to work to make extra cash as a grad student with another job already, during my less busy times. You pick your hours and schedule. I love being able to work and see a wide variety of events like concerts, sporting events, and private events. Management is great and very supportive for their staff. You just have to get your security guard card by taking a really easy online course and then you’re good to go! Definitely recommend working here for anyone of all ages looking to make extra money and to work in a variety of different settings.
Pro Em National Events Services
Marcus “Truth & Honor”
5-Star
6 months ago
Very easy location to get to. The staff were all helpful and courteous through the entire presentation. I left feeling valued and smarter and a glimpse of a better future with this company. Shout out to Bryanna and Rhoe who are the rockstars of the company as far as I'm concerned 🖤😊💯 thank you. Marcus
Pro Em National Events Services
Darnell Clark
5-Star
2 weeks ago
This company sent me home after I caught a 50 dollar lift and was on time for work and I was not compensated for my time this company needs to be sued I'm finding me a lawyer asap I pretty sure I'm not the only one they did this to I do not recommend workinging for them they had the contract to the top pro golf league in Scottsdale. They need to get their contract revoked ASAP
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Pro Em National Events Services's customers had a positive experience.

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Pro Em National Events Services

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.2
/5
216
reviews
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About Pro Em National Events Services

Event Management Companies

PRO EM is the largest tent rental & event company in the US. From intimate gatherings to large-scale events, we can help!

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