The reputation of Premium Signs & Print is characterized by a high level of customer satisfaction, underscored by praise for their expertise, helpfulness, and quality of service. Customers frequently laud the friendliness and professionalism of the staff, particularly highlighting the positive experiences interacting with individuals such as Nick. Consultative support seems to be integral to the company's operation, as evidenced by customers appreciating advice on design and layout. Despite a single instance of shipping damage, the overall feedback remains positive, with the craftsmanship and prompt delivery being recurring themes. The company's ability to cater to both personal and corporate needs coupled with its competitive pricing and willingness to accommodate urgent requests contributes to the perception of a reliable and dedicated service provider.
One of the most consistently mentioned positive aspects of Premium Signs & Print is the expertise and knowledge of their staff, particularly praised for providing helpful advice and insight. The hands-on approach, including tailored design suggestions, has been instrumental in adding value to the customers' original concepts. Another key positive is the ability to produce high-quality prints and merchandise, from business cards and banners to bespoke 3D logos. Speedy service and adherence to tight deadlines especially impress customers, who feel the company goes 'beyond the call of duty'. Friendly customer service and competitive pricing also contribute to the overall positive customer experience, encouraging loyalty and repeat business.
Despite the overwhelming positive feedback, Premium Signs & Print's reputation is not entirely without blemish. A customer's mention of bent corners on signs upon delivery indicates that there may be occasional issues with shipping and handling. Even though this does not seem to be a widespread problem nor does it detract significantly from the overall positive impressions, it is an area that might require attention to ensure the consistency of high-quality service delivery. However, no other negative trends are apparent in the customer reviews, suggesting that such experiences are rare and that the company generally maintains high standards in customer care and product quality.
Yes, Premium Signs & Print offers design and layout assistance. Their staff is noted for providing valuable input that enhances customer projects, from personal invites to professional corporate items.
Yes, the company has been commended for its ability to meet tight deadlines, providing timely service and even accommodating very short-notice requests when necessary.
Premium Signs & Print is considered competitively priced while offering high-quality service and products, making them a cost-effective choice according to customer testimonials.