Analysis of recent reviews suggests that PLT Beauty Salon & Spa Miami maintains a robust reputation for its nail services, with repeated praise for particular staff members such as Leo, Leomar, and Roxana. The level of detail and attention provided by the nail artists has consistently led to customers experiencing high satisfaction, emphasizing their professionalism and talent. The appointment system has received positive feedback for its convenience. The salon's ambiance and customer care, including refreshments and a friendly staff, contribute positively to the overall experience. However, a concern arises from a hair styling service, where a lack of thermal protectant led to damaged and burnt hair, indicating a potential area for improvement. The language barrier also seems to present a minor challenge for some customers. This feedback outlines areas of strength in nail services and customer service, whereas hair styling practices might require reassessment to maintain the otherwise strong reputation of the salon.
The overwhelming majority of feedback for PLT Beauty Salon & Spa Miami pinpoints the exceptional talent and kindness of the staff as key positive attributes. The level of expertise shown by individuals, notably Leo, Leomar, and Roxana, has led to a number of return customers who speak highly of their personalized services, such as the Russian manicure and tailored gel nail applications that ensure longevity. The establishment's environment is frequently described as beautiful and the staff as very accommodating, enhancing the customer experience further. The addition of refreshments and the ease of booking and paying a deposit online reveal a business that values customer convenience and comfort, which is likely to encourage patronage and recommendations.
While PLT Beauty Salon & Spa Miami excels in many areas, the reviews point to a significant concern regarding hair services. Specifically, the lack of thermal protectant during a styling service resulted in damage and burning, an experience that marred an otherwise positive interaction with the salon and indicates a need for improved hair care protocols. Moreover, non-Spanish-speaking customers might face communication challenges, which could hinder the service experience. These negatives, although limited in comparison to the positive comments, could impact the business's reputation if not addressed promptly.
Yes, the nail technicians, especially Leo and Leomar, are highly praised for their detailed work, including Russian manicures and personalized gel nail services.
Customers can indeed book appointments online and even pay a deposit, which has been noted as convenient by many reviewers.
Feedback on hair services has been mixed, with some customers reporting damage due to the absence of thermal protectant during styling. It suggests that although the salon excels in nail services, there is room for improvement in hair care practices.
Pretty Little Things Beauty Salon & Spa is a one-stop Beauty Salon in Miami, FL. We strive to provide you with a source for all of your beauty desires. Whether you're looking for a nail salon, hair salon, or place to have your makeup, eyebrows, or lashes done, we offer all of this and more. Our highly trained artists specialize in aesthetics treatments like Botox and PRP. If you're looking for a skilled team, schedule an appointment with us today!
