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Perry Monge Salon Spa
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Perry Monge Salon Spa Reviews Summary

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Beauty Salons | Phoenix, AZ

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11 W Washington St Suite 240, Phoenix, AZ 85003, United States

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Perry Monge Salon Spa?

As of Jul 08, 2024, 203 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Perry Monge Salon Spa's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

great atmosphere

does a wonderful job

most hospitable welcoming

feel like a princess

experience was amazing

great service here

like family

beyond welcoming

so talented and accommodating

excellent care of my whole family

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
July 8, 2024
Last updated
July 8, 2024

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Perry Monge Salon Spa's customer reviews analysis

Perry Monge Salon Spa appears to enjoy a positive reputation, with patrons expressing high satisfaction over multiple aspects of their experiences. Reviews consistently mention the warm and welcoming atmosphere of the salon, highlighted by the professional and accommodating staff. The long-term relationship some customers have had with the salon, ranging from 10 to over 20 years, showcases not just loyalty but also a testament to the salon's enduring service quality. Services such as haircuts, styling, botanical treatments, manicures and pedicures, and facials are frequently praised, with particular commendation for the salon's ability to personalize and cater to individual needs. Furthermore, the salon's environment, inclusive of its drink offerings and the charm of its owner, Perry, contributes to what patrons describe as a 'top-tier' experience. Despite the overwhelmingly positive feedback, it would be important to consider any less visible, potentially negative aspects to maintain a balanced view of the customer experience.

Positive Feedback

Key positive feedback from clients of Perry Monge Salon Spa emphasizes the salon's hospitable and professional environment. Customers feel pampered and spoiled, particularly by the wide range of complimentary services such as drinks, massages, and facials. The rigorous standards of customer service, including personalized and attentive care from the staff, are often highlighted. Clients rave about stylist expertise, especially the work of individuals like Sabrina and Jocelyn, which results in a high level of customer satisfaction and repeat business. The longevity of the relationships customers have with the salon and the stylist-specific loyalty underscore the consistency of service quality. Additionally, the range and performance of Aveda products, together with the staff's knowledge in assisting with selections, add significantly to the positive experiences shared by patrons.

Concerns and Threads

The collected reviews present minimal direct negative aspects regarding the Perry Monge Salon Spa. The majority of clients have shared overwhelmingly positive experiences, suggesting either an exceptionally high level of service delivery that mitigates typical negative experiences or a possibility that critical feedback is not as publicly voiced or accessible. Nonetheless, attaining a perfect service record is challenging, and potential areas of improvement may relate to ensuring availability and reducing wait times, given the salon's apparent popularity and busy environment. An unwavering commitment to customer satisfaction is necessary for the salon to maintain its esteemed reputation and address any infrequent criticisms that may arise.

Frequently asked questions about Perry Monge Salon Spa

Is Perry Monge Salon Spa suitable for long-term hair care needs?

Yes, many reviews indicate customers have been visiting Perry Monge Salon Spa for over a decade, suggesting the salon is well-equipped to handle long-term hair care and styling needs.

What services can I expect to receive at Perry Monge Salon Spa?

Customers can expect a variety of services including haircuts, styling, botanical treatments, manicures, pedicures, and personalized facials, accompanied by complimentary drinks and a welcoming atmosphere.

Are the stylists at Perry Monge Salon Spa experienced and professional?

Yes, reviews frequently praise the stylist's expertise, professionalism, and personalized attention to clients, indicating a high level of experience and professionalism among salon staff.

Recent customer reviews and testimonials for Perry Monge Salon Spa

Perry Monge Salon Spa
Chris Renfro
5-Star
a week ago
I've been coming to see Perry for over 20 years. It has a great atmosphere and they offer a wide range of services. The staff is some of the friendliest people you'll ever have the pleasure of meeting. Very professional and high-quality service. And Perry is very warm and inviting. He also does a fantastic job of cutting hair. It's always a pleasure coming here.
Perry Monge Salon Spa
Catherine Shuckhart
5-Star
a week ago
I love Perry Monge Salon and Spa. Everyone is friendly and my hair stylist, Sabrina, does a wonderful job. She comes up with great ideas for cutting my hair. When you arrive to the Salon, they offer drinks too, which I love. I definitely recommend them!
Perry Monge Salon Spa
Nevaeh Irizarry
5-Star
a month ago
This is definitely the most hospitable welcoming amazing salon I have ever experienced! Very affordable and they make you feel like an absolute goddess not sure what these other people are fussing about I left here feeling heavenly I would rate them more stars if I could! So lovely! Thank you so much and everyone needs to come here
Read all reviews

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Perry Monge Salon Spa's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%
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Perry Monge Salon Spa

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.8
/5
203
reviews
Excellent
Good
Average
Fair
Poor
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About Perry Monge Salon Spa

Beauty Salons
Full-service salon & spa offering fashion-forward haircuts & styling, plus skin-care treatments.
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