homepage
/
London
/
Painters & Decorators
/
Novitas Decorators

Novitas Decorators Reviews Summary

Unclaimed

Painters & Decorators | London

Claimed

116 Bexley Rd, London SE9 2PG

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Novitas Decorators?

As of Mar 13, 2024, 42 customers have reviewed this business and rated it 5 Star out of 5. Trustguide conducted an in-depth analysis of Novitas Decorators's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
January 26, 2024
Last updated
March 13, 2024

Own this business?

Claim your Trustguide profile ans start building genuine reltionship wih your customers.
Claim it today

Novitas Decorators's customer reviews analysis

Novitas Decorators, led by Jason and his team, has accrued a reputation that is predominantly positive as discerned from the latest customer reviews. Clients have consistently praised the professionalism, politeness, attention to detail, and communication skills exhibited by the team. Customers have highlighted the team's ability to leave the workspace clean and tidy, their respect for the client's property, and the high standard of the completed work. The team is recognized for going the extra mile, offering insightful advice, and managing to work conveniently around the clients' schedules. These themes culminate in a reputation for reliable, quality service and contribute to a favorable customer experience, with many willing to recommend Novitas Decorators for future projects.

Positive Feedback

The accumulation of customer feedback for Novitas Decorators reveals a plethora of positive qualities attributed to the company and its personnel. Strong communication is a recurring theme, with Jason particularly commended for his prompt responses and the provision of detailed, helpful advice. The company's team - Barry, Gary, Jack among others - receive accolades for their professionalism and the respect shown towards clients' homes. Noteworthy, too, is the consistent mention of the team’s punctuality and efficiency in completing jobs on time while minimizing disturbance. A repeated sentiment is customers' appreciation for the meticulous attention to detail and the exceptional quality of finish they achieve, whether on intricate tasks with heavy wallpaper or diverse projects involving painting, staining, and redecoration. The consistent delivery of high-quality service appears to be a defining quality of Novitas Decorators' operations.

Concerns and Threads

The reviews provided show a dearth of any significant negative aspects of customer experiences with Novitas Decorators. There is not a single negative experience explicitly mentioned in the reviews, indicating an absence of recurrent issues or dissatisfaction. However, this lack of critique should be viewed within the context of these particular testimonials, which could overlook the full spectrum of all customer experiences. Potential clients are encouraged to consider conducting more extensive research to garner a comprehensive picture that includes both positive and negative feedback.

Frequently asked questions about Novitas Decorators

What kind of services can I expect from Novitas Decorators?

Novitas Decorators offers a variety of services, including but not limited to interior painting, wallpapering, door painting, and wood staining. They handle diverse projects, ranging from room-specific tasks like kitchen and dining room decoration to full home interiors and exterior shopfronts.

How does Novitas Decorators ensure the quality of their work?

The team at Novitas Decorators is known for their attention to detail, skilled craftsmanship, and the use of quality materials. Their preparation work is thorough, and they consult with clients on paint types and color matches to ensure a high-quality finish. The positive feedback from customers consistently mentions their commitment to achieving and maintaining high standards.

Will Novitas Decorators accommodate a project on short notice?

Yes, several clients have mentioned Novitas Decorators' flexibility and willingness to accommodate projects at short notice. However, it is advisable to contact them as early as possible to discuss your requirements and their availability to avoid any inconvenience.

Recent customer reviews and testimonials for Novitas Decorators

Novitas Decorators
jane trimmer
5-Star
a month ago
Great service by Jason's team - Barry, Gary and Jack - who decorated our through lounge and dining room. We are really pleased with finished result. They were professional, polite and friendly and respected our home, leaving it clean and tidy every day. Jason ensured there was good communication with us and supervised the project throughout. Their standard of work was excellent. We are very happy with the end result. Highly recommend them! Thank you Jason and team..
Novitas Decorators
Cathy Byrne
5-Star
a month ago
I’m absolutely delighted with my kitchen, Jason has done a first class job , great attention to detail , the job was started & finished on time with minimal disturbance. In all correspondence with Jason he responded immediately provided all the information I requested and offered great advice. Arrived punctual in the morning and did a good days work. Really pleased with the finish would definitely recommend him.
Novitas Decorators
Sheila Leonard
5-Star
3 months ago
I cannot speak highly enough of Jason and his team (Novitas) Gary completed my job to a very high standard. His preparation and attention to detail is second to none. Nothing is too much trouble. Jason and Gary were careful and considerate in my home and left it clean and tidy following the completion of the job. Thank you. I will definitely turn to Novitas for any future projects and am delighted to recommend.
Read all reviews

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Novitas Decorators's customers had a positive experience.

Positive
Neutral
Negative
More details
Novitas Decorators

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
5
/5
42
reviews
Excellent
Good
Average
Fair
Poor
More details

About Novitas Decorators

Painters & Decorators

Novitas Decorators are a quality painting and decorating company based in Eltham, London. We carry out all types of decorating including specialist wallcoverings, such as Lincrusta and specialist paint finishes in both domestic and commercial premises, externally and internally.

Expand