Lee Valley Hockey and Tennis Centre is recognized for its high-quality facilities and maintenance, particularly its outside tennis courts and world-class hockey pitch. Customers appreciate the spaciousness and condition of the tennis courts, as well as the visibility and comfort of seating at hockey matches. The venue's legacy as a 2012 Olympics site contributes positively to its reputation. However, the booking process has received criticism, with incidents of technology failures and customer service issues mentioned. Pricing is highlighted as a concern, especially for the indoor tennis courts, which some deem to be prohibitively expensive. Accessibility by public transport poses a minor inconvenience for some, as it requires a time commitment to reach the venue on foot.
Customer feedback indicates a number of positive aspects about Lee Valley Hockey and Tennis Centre. Foremost is the excellent condition of the outdoor tennis courts, which are praised for having ample space between them and convenient benches. The viewing experience at hockey matches is also highly regarded, with all seats offering unobstructed views. The social match play is appreciated for both its fun atmosphere and competitive level. The facility's modernity and maintenance, as well as the variety of activities offered during hockey match intervals, further contribute to a positive customer experience. Additionally, being a base for champion hockey teams shores up the centre's reputation as a top-tier sports venue.
Among the criticisms faced by Lee Valley Hockey and Tennis Centre, pricing emerges as a key negative aspect, with customers indicating that both the indoor and outdoor court fees may be more expensive than other local options. Customer service also seems to be inconsistent, with instances of faulty booking systems and unhelpful staff driving some dissatisfaction. Further, although historically significant and well-maintained, the centre's location is challenging for those relying on public transport, as it necessitates a 15 to 30-minute walk from the nearest stations. These factors can detract from the overall customer experience, potentially influencing the facility's accessibility and perceived value for money.
The outdoor tennis courts at Lee Valley are highly regarded for being well-maintained and offering more space between courts, alongside seating for convenience. They are seen as superior in quality when compared to local council courts in nearby areas.
All seats at the Lee Valley hockey pitch provide good views of the field, and there's a selection behind the goals that come particularly recommended. The venue is praised for its visibility and comfort during matches.
The Centre can be reached by public transport, with the nearest stations being Stratford tube and overground stations, around 20-30 minutes on foot. It’s recommended to plan extra time for the walk or consider alternate transport, such as hiring a bike, to reach the venue.
Whether it’s hockey or tennis, Lee Valley Hockey and Tennis Centre on Queen Elizabeth Olympic Park offers sessions for beginners straight through to advanced players for both sports. Choose from our indoor or outdoor tennis courts or play on our World and Olympic standard hockey pitches.
