Jun'S Beauty Salon Reviews Summary

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Beauty Salons | San Francisco, CA

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1373 7th Ave, San Francisco, CA 94122, United States

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Jun'S Beauty Salon?

As of Jul 08, 2024, 84 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Jun'S Beauty Salon's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

very meticulous in her work

brows look nice and neat

Outstanding service

very good and accommodating

gentle and a total perfectionist

excellent job with my brows

amazing job on my brows

amazing eyebrow threader

eyebrows look amazing

Very rude, in my opinion

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
July 8, 2024
Last updated
July 8, 2024

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Jun'S Beauty Salon's customer reviews analysis

Jun's Beauty Salon appears to maintain a positive reputation, with a particularly strong emphasis on their eyebrow threading services. The meticulous attention to detail provided by the technicians, such as Jun and Jasmine, is a recurrent theme throughout the customer reviews. Clients appreciate the personalized approach, including suggestions and explanations of the procedures undertaken. The staff's expertise in achieving desirable brow shapes is frequently highlighted, and their ability to manage appointments effectively is well-regarded, as is the accommodating nature of the salon owners. However, the salon's customer service experience does have some inconsistencies. An isolated incident indicates a potential lack of professionalism in communication when inquiring about services, and there are also comments reflecting perceptions of the owner's pushiness. Additionally, the salon's logistics, specifically parking availability, has been a recurrent concern for clients.

Positive Feedback

Key positive aspects drawn from customer feedback include the salon's skilled technicians, who receive consistent praise for their eyebrow threading expertise. Customers value the detail-oriented and meticulous work, resulting in highly satisfactory eyebrow shapes. The ability to secure last-minute or near-day appointments is another highlighted positive, enhancing the convenience for clients. The salon's fair prices and the warm, personable manner of the staff, such as Lee, contribute positively to the overall experience. Long-standing customers also note the accommodating nature of Jun's family in providing hair and eyebrow care, underlining the loyalty the salon has fostered among its clientele. The salon’s ability to cater to complicated cases, such as uneven eyebrows, and still deliver excellent results is also a testament to the professional skills present within the establishment.

Concerns and Threads

In terms of negative feedback, a notable aspect includes an experience with poor telephone etiquette, which resulted in a perception of rudeness and lack of willingness to service. Also, the salon's owner has been described as seeming pushy and impatient, which might not mesh well with all customers’ expectations for a relaxed salon experience. These incidents may point to a need for improvement in customer service training and communication skills. Furthermore, logistical issues, specifically the challenging parking situation near the salon, cause inconvenience to customers who prefer to drive, suggesting that the salon's accessible location could be better leveraged with improved parking solutions or advisories.

Frequently asked questions about Jun'S Beauty Salon

Does Jun's Beauty Salon accept walk-in appointments for eyebrow threading?

Jun's Beauty Salon typically operates by appointment only. It is advised for customers to call ahead and schedule a session to ensure service, as walk-ins may not always be accommodated.

Are there any requirements to be aware of before visiting Jun's Beauty Salon?

Customers should be aware that the salon may require a booster for some services. Additionally, they tend to operate on a cash-only basis, so clients should prepare accordingly before their appointment.

What should I do about parking when visiting Jun's Beauty Salon?

Parking near Jun's Beauty Salon can be challenging. Customers are recommended to consider drop-off options or allocate additional time to find parking. Checking with the salon for any parking tips or nearby facilities can also be helpful.

Recent customer reviews and testimonials for Jun'S Beauty Salon

Jun'S Beauty Salon
Heather Chang
5-Star
6 months ago
Decided to try Jun’s for eyebrow threading last minute and very glad I did! She took the time to look at my eyebrows and explain each step she was going to do. She evened out my eyebrows and was very meticulous in her work. Glad I found someone so great close in the neighborhood!
Jun'S Beauty Salon
Kya Smith
5-Star
2 months ago
Can't speak on the service- the reviews say they're great. Unfortunately when I called to inquire about services, the person that answered just responded "no do" and hung up. Very rude, in my opinion. I'm sure they do great work- but she "no do" my eyebrow threading, and a simple wash & blow out. First impressions mean a lot- and that was a poor one
Jun'S Beauty Salon
Suchaya Osatis
5-Star
3 months ago
Jun made my brows look nice and neat and I love the shape she has been working to get my brows into Been going to her since I moved to SF. Always amazing and accommodating to requests and appointment. Thank you Jun
Read all reviews

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Jun'S Beauty Salon's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%
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Jun'S Beauty Salon

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.6
/5
84
reviews
Excellent
Good
Average
Fair
Poor
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