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Inspiration Salon Reviews Summary

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Beauty Salons | Birmingham

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1 Hollies Croft, Pershore Rd, Birmingham B5 7QN

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Inspiration Salon?

As of Jul 08, 2024, 404 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Inspiration Salon's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

amazing experience

absolutely thrilled to bits

Great service

feel right at home

healthy and vibrant hair

make you feel welcomed

very professional job

amazing service

Beautiful beautiful

very professional

one nail come off

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
July 8, 2024
Last updated
July 8, 2024

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Inspiration Salon's customer reviews analysis

Inspiration Hair Nails And Beauty appears to have cultivated a strong reputation for their salon services based on the content of the provided reviews. Customers frequently praise the professional and accommodating demeanor of the staff, their ability to listen and fulfill specific customer requests, as well as the quality of the outcome. The stylists and nail technicians, particularly Flora and Minoo, are often mentioned by name, suggesting a personal touch and a consistent service level from specific employees. The salon environment is noted as clean, welcoming, and conducive to relaxation, further enhancing the overall customer experience. The reviews indicate an adherence to explaining procedures for comfort and managing expectations. In contrast, consistency seems to be an area of concern with isolated instances of less satisfactory experiences, particularly regarding nail service durability.

Positive Feedback

The positive aspects of customer feedback for Inspiration Hair Nails And Beauty are centered around the professionalism and artistry of the stylists and technicians, notably Flora and Minoo. Clients are consistently satisfied with the transformative results of their hairstyles and nail art, impressed by the attention to detail and willingness of technicians to tackle advanced and challenging designs. The salon's cleanliness, friendly atmosphere, and efforts to foster a sense of comfort and hospitality also feature heavily in customer experiences. Furthermore, the ability of staff to communicate effectively and provide tailored advice amplifies customer trust and satisfaction. Cost-effectiveness, coupled with high quality, appears to be a key factor for customer loyalty and recommendations.

Concerns and Threads

While the majority of the customer feedback for Inspiration Hair Nails And Beauty is overwhelmingly positive, there are a few areas where the experience doesn't meet expectations. Particularly, there are isolated complaints regarding the durability of nail services, with some customers experiencing premature breakage or nails coming off shortly after the appointment. Another point of dissatisfaction concerns the variability in service depending on the technician, suggesting that while some customers receive exceptional care and results, others might encounter inconsistent outcomes. Ensuring consistency across all services and addressing the longevity of nail applications could further enhance the salon's reputation.

Frequently asked questions about Inspiration Salon

Can I request a specific stylist or nail technician for my appointment at Inspiration Hair Nails And Beauty?

Yes, customers are often highly pleased with specific stylists and technicians like Flora and Minoo, and you can request them when booking your appointment.

Does Inspiration Hair Nails And Beauty offer any guarantees for their nail services?

The salon has not explicitly provided a guarantee policy in the reviews, however, if issues arise, such as premature nail breakage, customers are encouraged to contact the salon for assistance.

Is Inspiration Hair Nails And Beauty suitable for special occasions like weddings?

Absolutely, clients have praised their experiences with the salon for special occasions, noting the professionalism and satisfaction with the elegant results.

Recent customer reviews and testimonials for Inspiration Salon

Inspiration Salon
Aqsha Sanjania
5-Star
a week ago
I had an amazing experience at the salon. The staff were very professional and gave excellent advice for my haircut. I went from long hair to a shoulder-length cut, and it turned out even better than I expected. I'm very happy with the service, and the price was reasonable. I also had a wonderful experience with Flora for hair styling. She transformed my hair beautifully and made me feel comfortable throughout the entire process by explaining each step.
Inspiration Salon
Lisa Smith
5-Star
2 months ago
Nails all done for my wedding!! Absolutely thrilled to bits and they look so elegant! Very clean premises and professional, efficient warm and friendly staff. Can highly recommend their services as have had my hair done previously too. Will definitely be returning!
Inspiration Salon
Sumia Akhtar
5-Star
a month ago
Absolutely loved it! Great service!! Always had bad experience with nails but i put my trust in her and i she delivered!!! 100% recommend and will be coming back defo. Got a luxury pedicure done also and was so relaxing my feet feel so smooth!!!
Read all reviews

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Inspiration Salon's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%
More details
Inspiration Salon

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.7
/5
404
reviews
Excellent
Good
Average
Fair
Poor
More details

About Inspiration Salon

Beauty Salons
Hair, nails and beauty salon catering to the local community for over 40 years. A beauty salon steeped in a rich history of providing a vital service to the local community. An amazingly vibrant team who will endeavour to cater to all your hair, nails and beautifying needs with the upmost care and attention to detail. Don't ever hesitate to ask for a nice cuppa with any of your treatments.
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