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Emma Cleary Photo & Video

Emma Cleary Photo & Video Reviews Summary

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Photographers | New York, NY

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245 E 35th St, New York, NY 10016, United States

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
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Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Emma Cleary Photo & Video?

As of Mar 13, 2024, 112 customers have reviewed this business and rated it 5 Star out of 5. Trustguide conducted an in-depth analysis of Emma Cleary Photo & Video's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
January 10, 2024
Last updated
March 13, 2024

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Emma Cleary Photo & Video's customer reviews analysis

Emma Cleary Photo and Video has established a commendable reputation through consistent positive customer feedback. Customers have praised the team's professionalism, punctuality, and adaptability, particularly noting their ability to work well under various conditions, including poor weather and tight schedules. Their photographers and videographers, such as Massimo, Asya, Michael, Linera, Dimitri, Angel, Joseph, Gabriel, and George, received individual commendations for their friendliness, efficiency, and creative direction. Furthermore, clients have highlighted the team's knowledge and experience at specific venues, which contributed to the efficient capture of desired shots. The transparency and active communication maintained by Emma have cultivated trust and satisfaction among clients, who express high levels of contentment with both the process and the final products. A recurring theme is the company's perceived value, with several reviews justifying the higher price packages given the quality of service and end results. Clients have appreciated the attentive personal service, including detailed consultations and responsiveness, which seem to have significantly enhanced their overall customer experience.

Positive Feedback

Emma Cleary Photo and Video has amassed significant acclaim for their artistic approach, with clients frequently mentioning the unique and stunning quality of the photos and videos. Positive aspects include their ability to capture the essence of the venues effectively, as well as their expert direction for posing and scene-setting—achieving aesthetically pleasing results. The team's high level of professionalism and seamless collaboration with clients, wedding planners, and other vendors, ensuring the meticulous planning and execution of the wedding day shoots, are also acknowledged with enthusiasm. Moreover, customer reviews often underline the pleasant demeanor of staff which adds to the comfort and enjoyment of the clients’ experience. Their proactive nature, from organizing timely previews to fulfilling detailed personalized requests, has led to widespread customer satisfaction—as evidenced by a multitude of five-star reviews.

Concerns and Threads

The reviews provided do not contain direct negative feedback or specific complaints regarding Emma Cleary Photo and Video’s services. Clients uniformly lauded the company’s performance without indicating areas of significant concern. Thus, it is challenging to identify negative aspects from the reviews presented. The absence of criticism could imply that the company is effectively meeting or exceeding customer expectations, or alternatively, that any potential issues have not been shared or are negligible compared to the overall positive experiences. However, an isolated review mentions that price packages were on the 'higher end', which could suggest that cost could be a potential barrier or point of contention for some prospective clients, even though the reviewer still advocated for the value provided.

Frequently asked questions about Emma Cleary Photo & Video

How does Emma Cleary Photo and Video handle unexpected weather conditions during a wedding shoot?

Emma Cleary Photo and Video’s team is praised for their adaptability and creativity, expertly managing unexpected weather conditions like rainstorms or winter storms. They are able to quickly identify new photo spots and direct creative poses to work with the elements to keep the shoot on track and produce high-quality results.

What level of experience can I expect from the photographers and videographers at Emma Cleary Photo and Video?

The photographers and videographers at Emma Cleary Photo and Video are highly experienced and skilled. Many reviews mention team members by name, highlighting their ability to give great posing instructions, navigate various environments, and deliver artistic, vibrant, and sharp photos and videos.

Can I expect good communication and planning assistance from Emma Cleary Photo and Video?

Emma Cleary Photo and Video is noted for their transparency and excellent communication skills. Clients have mentioned detailed consultations, responsiveness to emails, and the ability to align with wedding planners to ensure efficient planning and coordination of the photo and video shoots.

Recent customer reviews and testimonials for Emma Cleary Photo & Video

Emma Cleary Photo & Video
amanda desantis
5-Star
3 months ago
Emma and her team were incredible to work with! Massimo was our lead photographer and he kept the day moving to make sure we got all of our important shots so that I didn't have to! It helped that they shoot at our venue so often! Massimo was also very honest about what would work and how to make the most of our time. We appreciated this transparency and we have so many amazing shots as a result. Asya (videographer) and Michael (second shooter) were fantastic as well! The previews we have are so gorgeous we cannot wait for more! When looking for photographers, Emma spent the most time with me and walked me through ever single detail of the day. No other consultation even compared to what Emma and her team were offering and they delivered! There is a reason they have so many 5 star reviews!
Emma Cleary Photo & Video
Julia Kalantarov
5-Star
3 months ago
Emma Cleary's team did a phenomenal job with our wedding!! We had two photographers and two videographers all day/night and they were constantly mingling with smiles, directed and posed us perfectly, and were a joy to work with. We got married at St. Patrick's Cathedral and The Plaza Hotel - they made sure to capture our venues and highlight them in such a unique and artistic way. Not one single complaint... 11/10 experience! Will definitely use them in the future!
Emma Cleary Photo & Video
Maggie Sangree
5-Star
2 weeks ago
Emma and her team was the most talented, fun, humorous, and professional group of photographers/videographers my husband and I got to work with on our wedding day! The day of our wedding, there was a tumultuous rainstorm in NYC but our P&V team made it to our venue on time and with great spirits despite the weather condition. The team of four was able to get setup and begin shoots immediately. Their bright and generous personalities made our wedding party feel comfortable and at ease, and they also gave us really great posing instructions for the best results all day and night long. The team did a great job transitioning between occasions, rooms, and environments. Although Emma's price packages were on the higher end compared to other P&V in the city, I believe that the quality and dedication to their art really speaks for itself. The entire process from connecting with Emma, getting my personalized quote, working with my wedding planner, etc was so much fun and simple with Emma. Not only did she do an excellent job for our wedding day, her team also did my engagement photoshoot prior. Overall, I highly recommend Emma and her team for your wedding or next big event! Our wedding photos, videos, and albums all came out better than expected. You won't be disappointed!
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Emma Cleary Photo & Video's customers had a positive experience.

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Emma Cleary Photo & Video

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
5
/5
112
reviews
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About Emma Cleary Photo & Video

Photographers

After graduating from Parson's School of Art in Manhattan, I shot my first wedding. It was a dear friend of mine and the beautiful photos were featured in one of the biggest wedding magazines. I realized then that I had found my calling and have been producing stunning wedding photographs with my amazing team and clients ever since.I work with each client personally to create beautiful, authentic, documentary-style pictorials. From our first phone call to delivery of your wedding album, I am involved in every step. I have a team of amazing photographers who have worked with me for many years. Our team approach ensures that we are able to realize the vision of every image from its origination to perfect completion.

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