Emma Cleary Photo and Video has established a commendable reputation through consistent positive customer feedback. Customers have praised the team's professionalism, punctuality, and adaptability, particularly noting their ability to work well under various conditions, including poor weather and tight schedules. Their photographers and videographers, such as Massimo, Asya, Michael, Linera, Dimitri, Angel, Joseph, Gabriel, and George, received individual commendations for their friendliness, efficiency, and creative direction. Furthermore, clients have highlighted the team's knowledge and experience at specific venues, which contributed to the efficient capture of desired shots. The transparency and active communication maintained by Emma have cultivated trust and satisfaction among clients, who express high levels of contentment with both the process and the final products. A recurring theme is the company's perceived value, with several reviews justifying the higher price packages given the quality of service and end results. Clients have appreciated the attentive personal service, including detailed consultations and responsiveness, which seem to have significantly enhanced their overall customer experience.
Emma Cleary Photo and Video has amassed significant acclaim for their artistic approach, with clients frequently mentioning the unique and stunning quality of the photos and videos. Positive aspects include their ability to capture the essence of the venues effectively, as well as their expert direction for posing and scene-setting—achieving aesthetically pleasing results. The team's high level of professionalism and seamless collaboration with clients, wedding planners, and other vendors, ensuring the meticulous planning and execution of the wedding day shoots, are also acknowledged with enthusiasm. Moreover, customer reviews often underline the pleasant demeanor of staff which adds to the comfort and enjoyment of the clients’ experience. Their proactive nature, from organizing timely previews to fulfilling detailed personalized requests, has led to widespread customer satisfaction—as evidenced by a multitude of five-star reviews.
The reviews provided do not contain direct negative feedback or specific complaints regarding Emma Cleary Photo and Video’s services. Clients uniformly lauded the company’s performance without indicating areas of significant concern. Thus, it is challenging to identify negative aspects from the reviews presented. The absence of criticism could imply that the company is effectively meeting or exceeding customer expectations, or alternatively, that any potential issues have not been shared or are negligible compared to the overall positive experiences. However, an isolated review mentions that price packages were on the 'higher end', which could suggest that cost could be a potential barrier or point of contention for some prospective clients, even though the reviewer still advocated for the value provided.
Emma Cleary Photo and Video’s team is praised for their adaptability and creativity, expertly managing unexpected weather conditions like rainstorms or winter storms. They are able to quickly identify new photo spots and direct creative poses to work with the elements to keep the shoot on track and produce high-quality results.
The photographers and videographers at Emma Cleary Photo and Video are highly experienced and skilled. Many reviews mention team members by name, highlighting their ability to give great posing instructions, navigate various environments, and deliver artistic, vibrant, and sharp photos and videos.
Emma Cleary Photo and Video is noted for their transparency and excellent communication skills. Clients have mentioned detailed consultations, responsiveness to emails, and the ability to align with wedding planners to ensure efficient planning and coordination of the photo and video shoots.