The reviews for Silverman Chiropractic & Rehabilitation Center paint a complex picture of the overall company reputation, oscillating between high praise for personalized care and criticism concerning professionalism and ethics. The majority of the positive reviews applaud Dr. Silverman's efficacious treatments, accommodating scheduling, and the positive energy of the clinic. Patients have noted significant improvements in their conditions following treatment by Dr. Silverman, with one review highlighting relief from pain that escalated from '110% to 20%' on the first day of adjustment. The staff also receives commendations for being helpful, professional, and attentive, with mentions of ensuring patient care and recovery. However, the negative feedback casts shadows on these sentiments, detailing experiences of feeling exploited for monetary gain, encountering pressure to undergo unnecessary additional treatments, and receiving what one patient perceived as ineffective 'mickey mouse' therapies. These stark contrasts illustrate a varied customer experience that could be critical to prospective customers in making informed decisions.
The Silverman Chiropractic & Rehabilitation Center is frequently lauded for its effective chiropractic care and patient-focused service. Positive sentiments are repeatedly expressed regarding Dr. Silverman's expertise and dedication to alleviating pain and improving patient well-being. The ability to quickly decrease patient pain levels, sometimes in as little as one treatment session, is a recurring theme, indicating high levels of satisfaction with the efficacy of care provided. The accommodating nature of appointment scheduling is another positive aspect that was particularly appreciated by individuals with tight schedules. Customers also consistently praise the friendly and professional demeanor of the staff, the pleasant atmosphere of the clinic, and the sense of attentiveness and compassion towards patient needs. The clinic's flexibility in operating hours and the minimal wait times indicate efficient practice management and respect for patients' time, enhancing overall customer experience.
Despite numerous good reviews, Silverman Chiropractic & Rehabilitation Center is not without its detractors who shared critical customer experiences that can significantly influence the perception of the clinic's reputation. Some reviews heavily criticize the center for unethical business practices, alleging that profit is prioritized over patient care. Complaints of unprofessional facilities and high-pressure sales tactics to secure further treatments, even after expressing disinterest, damaged the trust some customers had in the clinic's integrity. Furthermore, allegations of false advertising and unnecessary therapies that did not result in improvement contribute to the negative image portrayed by a subset of reviews. Dissatisfaction in the aftermath of therapy, where follow-up support was perceived as lacking or non-existent, also contributed to the less favorable evaluations. These critiques suggest that there may be inconsistencies in the quality and ethics of the services provided, which potential clients should be aware of while considering the center for their chiropractic needs.
Based on customer feedback, many patients experience significant pain relief following treatment from Dr. Silverman, with some noting a decrease in pain as soon as after the first session. However, results may vary, and it's important to consult with the chiropractor for a personalized assessment.
Reviews indicate that the clinic is accommodating, with Dr. Silverman offering early morning appointments and efficient management leading to minimal wait times. The flexibility and attentiveness in scheduling are frequently praised by patients.
A few reviews do raise concerns about the clinic's business practices, suggesting a focus on profit over patient care, high-pressure sales tactics, and a lack of effective aftercare. Prospective clients are advised to discuss these concerns with the clinic directly.