Advanced Foot & Ankle Care Specialists, led by Dr. Kennedy Legel, appears to maintain an overall positive reputation, particularly in diabetic foot care, surgical interventions, and the utilization of contemporary technology in patient treatment and administrative processes. Patients have praised Dr. Legel's knowledge, attentiveness, and the ability to listen and address their concerns with proactive solutions. The staff is also commended for being friendly and helpful, and the practice's modern approach to appointment management and communication is appreciated, especially by the older demographics. Despite mostly positive feedback, there is a notable undercurrent of dissatisfaction regarding perceived financial motivations over patient care and a lack of follow-up services. Some patients have reported issues with customer service and professionalism, specifically in relation to billing practices and staff interactions over the phone.
Several key positive aspects repeatedly surface in customer feedback for Advanced Foot & Ankle Care Specialists: Dr. Legel's competence in addressing complex podiatric conditions is highlighted, especially his effective management of diabetes-related foot issues and successful foot surgeries. Patients commend the use of cutting-edge technology for treatments, such as laser procedures for nails, as well as administrative tasks, enhancing the overall patient experience. The customization and effectiveness of orthotic solutions, particularly for conditions like plantar fasciitis, have also been positively received, contributing to patient satisfaction and trust in the practice. Additionally, the staff's attentiveness and thoroughness are often mentioned, indicating a strong team dynamic focused on comprehensive care.
Despite the positives, some patients have expressed dissatisfaction with certain aspects of the service at Advanced Foot & Ankle Care Specialists. Critiques focus on the perceived prioritization of profit over patient care, including complaints about being charged for follow-up visits and the high cost of procedures compared to other providers. A few have described negative interactions with the front desk staff, including reports of unprofessional phone conduct. These instances reflect poorly on customer service standards and suggest a potential area for improvement in building patient relationships and trust. Additionally, the lack of payment plans available has caused distress for some, potentially limiting access to care for those in financial constraints.
Yes, Dr. Legel specializes in diabetic foot care and patients have reported positive outcomes after receiving treatment for diabetes-related foot conditions.
Yes, Advanced Foot & Ankle Care Specialists uses up-to-date technology both in their medical treatments, such as laser procedures, and in their administrative processes, including electronic notifications and visit summaries.
According to patient reviews, the clinic does not offer payment plans and requires upfront payment, which could be a consideration for patients with financial concerns.
In practice for over 9 years, board-certified podiatrist Kennedy Legel, DPM of Advanced Foot & Ankle Care Specialists is dedicated to providing extensive medical treatment for multiple conditions of the foot and ankle. We strive to provide thorough podiatric education and treatment to ensure that our patients walk away both knowledgeable of their condition and well cared for. While acutely experienced in examining, diagnosing, and treating a variety of foot and ankle-related disorders, Dr. Legel also offers vascular diagnostics and is a leading wound care specialist capable of providing wound care and treatment for various wounds including diabetic wounds and ulcers, infected wounds, and pressure ulcers.
