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Comfort Dental

Comfort Dental Reviews Summary

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Malls & Marketplaces | US

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456 Union Blvd, West Islip, NY 11795, United States

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Comfort Dental?

As of Mar 13, 2024, 27 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Comfort Dental's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
January 18, 2024
Last updated
March 13, 2024

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Comfort Dental's customer reviews analysis

Comfort Dental appears to be highly regarded by its patients, with the reviews indicating a positive reputation and a satisfactory customer experience. The presence of a welcoming atmosphere is consistently noted, with patients highlighting the friendly and warm reception from staff members, such as Lori and Lisa. Additionally, the professional competence of Dr. Pitre and the dental team is frequently mentioned, with reviews praising their thoroughness and care in patient treatment. The sentiment that patients are inclined to continue their patronage, even if it involves travel from out of state, underscores the trust and confidence they place in the dental office. Moreover, the office's operational aspects, like cleanliness, efficient scheduling, and patient education, contribute to its stellar reputation.

Positive Feedback

Key positive aspects of customer feedback for Comfort Dental include the approachability and professionalism of its staff, as evidenced by the warm reception patients receive upon arrival and the thorough care provided by Dr. Pitre and her team. The dental procedures, such as cleanings and cavity fillings, are noted to be painless and well-executed. Additionally, aspects that enhance the overall experience, like informative patient education by the hygienists and a welcoming office environment, are commended. The efficient management of appointments and minimal waiting time are also appreciated, suggesting the practice values its patients' time and strives to maintain a streamlined operation. The commitment to patient care is reinforced by satisfied customers who express loyalty to the dental office, highlighting it as a trusted and reliable choice for dental services.

Concerns and Threads

Despite largely positive reviews, Comfort Dental has received some negative feedback highlighting potential areas for improvement. A concern expressed by a patient involved a lack of communication regarding dental health; the patient reported consistent complaints of pain and sensitivity that were not addressed satisfactorily, culminating in the sudden discovery of multiple cavities, one of which was nearly severe enough to necessitate a root canal. This incident indicates that there may be inconsistencies in diagnostic thoroughness or communication between the patients and certain dentists within the practice. Such experiences can erode trust and lead patients to seek services elsewhere. It is worth noting that this negative experience seems to be the exception rather than the norm based on overall feedback, but it is still significant for prospective customers to consider.

Frequently asked questions about Comfort Dental

Is Comfort Dental known for a welcoming and friendly environment?

Yes, many reviewers have noted that Comfort Dental staff, including front desk personnel and dental assistants, are especially welcoming and friendly, contributing to a positive office environment.

Can I expect thorough dental care at Comfort Dental?

According to customer testimonials, Dr. Pitre and her team are praised for their thorough and caring approach to dental treatment, indicating that patients can expect comprehensive dental care.

How does Comfort Dental handle patient education?

Comfort Dental appears to place a strong emphasis on patient education, with patients reporting that hygienists take the time to explain dental issues and preventive measures in detail.

Recent customer reviews and testimonials for Comfort Dental

Comfort Dental
Stacey Losco
5-Star
a month ago
Comfort Smiles is the most amazing office! From the moment you walk in and see Lori’s welcoming smile and going into the exam room and seeing Dr Pitre and Lisa who are the very best love love them all
Comfort Dental
Maria Trupia
5-Star
5 months ago
This was my first time here and I am very happy that I switched from the Smilist to Dr. Pitre. She is very thorough and very caring. Lisa, her assistant is also wonderful. Very thorough and friendly as is all the ladies at the front desk. I’m very satisfied and happy I transferred to comfort dental. Other family members go to comfort dental too and they are all very happy with the care that they receive.
Comfort Dental
Kevin Gleason
5-Star
9 months ago
I recently had a dental visit at this excellent dental facility. Dr. P and the hygenist Barbara could not have been more considerate and attentive to my personal needs. I highly recommend them for any dental issues that you may have. I cannot say enough how pleasant it was to go here and normally nobody likes going to the dentist. Trust me when I say they made it a very simple, smooth, and most importantly painless experience. HIGHLY RECOMMEND!
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Comfort Dental's customers had a positive experience.

Positive
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Comfort Dental

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.6
/5
27
reviews
Excellent
Good
Average
Fair
Poor
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